Demetric Hunt
Halifax,VA
Summary
Detail-oriented front desk receptionist skilled in customer service and appointment scheduling. Proven ability to manage client communications and maintain organized records to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Southside Behavioral Health
Clarksville, VA
04.2024 - Current
- Greeted clients and visitors upon arrival, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate staff members to enhance client service.
- Scheduled appointments and maintained accurate calendar for multiple practitioners.
- Processed client intake forms and ensured completeness of documentation.
- Provided information on services offered, responding to client questions effectively.
- Assisted in managing client records within electronic health record systems.
- Coordinated communication between clients and healthcare providers, facilitating smooth operational flow.
- Provided prompt and professional responses to inquiries via phone or email, ensuring high levels of customer satisfaction.
Security Officer
Southstone Recovery Center
South Boston, VA
09.2023 - 03.2024
- Monitored facility access to ensure safety and security of residents and staff.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Conducted routine patrols to identify potential risks and maintain a secure environment.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored restricted areas to ensure unauthorized individuals did not gain entry.
- Secured personnel and premises through thorough inspections and consistent property patrols.
- Responded promptly to emergency situations, following established protocols for safety.
- Collaborated with staff to establish a safe environment that supports resident recovery activities.
- Communicated effectively with law enforcement during incidents requiring external assistance.
Education
Associate of Applied Science - Human Services
Southside Virginia Community College
Keysville05-2015
Skills
- Front desk management
- Appointment scheduling
- Client intake processing
- Electronic health records
- Multi-line phone systems
- Customer relationship management
- Data entry
Timeline
Front Desk Receptionist
Southside Behavioral Health
04.2024 - Current
Security Officer
Southstone Recovery Center
09.2023 - 03.2024
Associate of Applied Science - Human Services
Southside Virginia Community College