Demetrice M. Lofton
College Park,Ga
Summary
To obtain a position that will aid me in growth and development. I'm eager to exercise my strong customer service and communication skills to provide outstanding services to the benefit of the company or organization.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Atlanta, GA
08.2020 - Current
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
- Responded quickly to calls for assistance from other departments when needed.
- Searched bags manually to identify prohibited items and contraband.
- Supported crowd management at special events to maintain order.
- Interacted professionally with customers, visitors, and staff members while providing excellent customer service.
- Provided friendly and professional assistance to employees, visitors and customers.
- Enforced facility rules and regulations in a professional manner.
- Monitored CCTV camera systems, reported any unusual activity to the supervisor.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Provided escorts to customers, visitors, or employees as requested.
Security Officer
Parking Management Services
Atlanta, GA
03.2019 - 06.2020
- Maintained accurate logs of all security related activities.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Maintained high levels of alertness throughout shifts.
- Monitored CCTV systems to ensure safety and security of premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Searched individuals and baggage for weapons and other prohibited items.
Education
University of west Georgia
Creekside high school
Fairburn, GAMorehouse College
Skills
- Excellent written and verbal communication skills
- Excellent customer service provider
- Excellent and efficient clerical support
- Strong marketing skills
- Creative marketing skills
- Analytical marketing skills
- Detail-oriented
- Heavy lifting
- Forklift experience
- Kitchen line cook experience
- Prep experience
- Warehouse experience
- Materials handling
- Inventory management
- Customer service experience
- Multitasking
- Microsoft Excel
- Microsoft Office
- Email communication
- Supply maintenance
- Transcription
- Patient chart management
- Patient admission and discharge
- Electronic surveillance
- Personnel screening
- Checkpoint management
- Shift work experience
- Surveillance expertise
- Workplace violence prevention
- Security systems
- General security
- Night and safe deposit procedures
- Superior customer service
References
- Marquita Passmore, Emory Healthcare, MPassmore@emoryhealthcare.org, 404-686-2261
- Clarine Gibson, Delta Community Credit Union, CGibson@delta.union.org, 404-765-0098
- Autumn Crawford, Statefarm, Autumn.crawford@statefarm.org, 770-306-7068
Achievementsawards
- Perfect Attendance Award
- Leadership Award
Timeline
Security Officer
Allied Universal Security Services
08.2020 - Current
Security Officer
Parking Management Services
03.2019 - 06.2020
University of west Georgia
Creekside high school
Morehouse College
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