Demetrice Tolliver
Sacramento,CA
Summary
Team-oriented Outreach/ Intake Coordinator recognized for establishing and maintaining solid relationships with administration community, local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.
Overview
12
12
years of professional experience
Work History
Outreach Coordinator
Roberts Family Development Center
Sacramento, CA
12.2018 - 02.2024
- Worked closely with Program Mgr, Intake Coordinator and Therapist and client to meet wellness plans goals
- Maintain collaborative relationship with client with visits and weekly check-ins, making client is staying focused on goals
- Provided culturally sensitive, trama informed modeling Intervention services
- Participated in weekly check ins with Wellness Team Members
- Maintain case notes, keeping up with clients progress while going though therapy, progresses, successes, etc
- Oversaw and Facilitated Community Support Groups, Open Mic and Yoga in the Park for outlets for clients to express themselves in a supportive environment.
- Executed Transportation with Lyft contract and set up rides for clients to get to and from their destinations
Mental Health Aide
Infinite Solutions for Mental Health Wellness LLC
New Orleans , LA
08.2017 - 11.2019
- Assessed client's mental health status, strengths and needs.
- Conducted individual and group sessions preparing lessons and activities for clients as assigned by Magellan Laws for Louisiana
- Maintain confidentiality of records relating to clients treatments, prepared recap reports daily
- Outreach with clients in community to talk about their trauma and solutions to ensure a positive outcome and also looked for resources to add to supporting the clients
- Field Trainer for New Hires to ensure proper techniques and behaviors when dealing with clients
Front End Supervisor
99 Cents Only
Sacramento, CA
09.2012 - 08.2018
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees cash interactions
- Trained new employees in customer service techniques and store policies.
SES Coordinator/After-School Tutor
Roberts Family Development Center
Sacramento, CA
08.2012 - 07.2018
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Prepared and administered tests to assess student understanding of course material.
- Administrative duties including Data Entry, clerical support
Education
Associate of Arts - Advanced Office Technology
Greater Sacramento Urban League
Sacramento Ca06-1999
Skills
- Data Collection
- Eligibility Determination
- Capacity Building
- Partnership Development
- Event Coordination
- Community Engagement
- Team Collaboration
- Self Motivation
- Excellent Communication
- Staff Training
Accomplishments
- Cultural Broker for the County of Sacramento /Roberts Family Development Center
Timeline
Outreach Coordinator
Roberts Family Development Center
12.2018 - 02.2024
Mental Health Aide
Infinite Solutions for Mental Health Wellness LLC
08.2017 - 11.2019
Front End Supervisor
99 Cents Only
09.2012 - 08.2018
SES Coordinator/After-School Tutor
Roberts Family Development Center
08.2012 - 07.2018
Associate of Arts - Advanced Office Technology
Greater Sacramento Urban League
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