Demetries Duckworth
Conway,AR
Summary
Entry-level IT professional with an Associate degree in Computer Information Systems Networking and hands-on experience in networking, hardware support, troubleshooting, and customer service. Former CNA with proven ability to work under pressure, communicate effectively with diverse users, and maintain accurate documentation in fast-paced environments. Seeking a Help Desk, IT Support, or Junior Network Technician role.
Overview
11
11
years of professional experience
Work History
Group Fitness Instructor
Step-N-2-Fitness and More
Conway, AR
01.2023 - Current
- Designed and led diverse group fitness classes, fostering a motivating and engaging environment.
- Developed customized fitness programs tailored to individual client goals and abilities.
- Monitored participant progress, ensuring safety and adherence to best practices in fitness training.
- Trained and mentored new instructors, enhancing team performance and class quality.
- Conducted fitness assessments to evaluate client readiness and recommend appropriate programs.
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Certified Nursing Assistant
Heritage Living Center
Conway, AR
02.2015 - Current
- Provided end-user support and problem resolution in a fast-paced healthcare environment.
- Maintained secure handling of confidential patient data in compliance with HIPAA regulations.
- Troubleshot and resolved daily operational issues while prioritizing urgent requests efficiently.
- Documented incidents, updates, and patient information with high attention to detail and accuracy.
- Worked collaboratively with cross-functional healthcare teams to improve workflow efficiency and communication.
- Quickly adapted to new healthcare technologies, electronic record systems, and procedural updates.
- Demonstrated strong customer service, communication, and conflict-resolution skills in high-stress situations.
- Managed time effectively while balancing multiple priorities and responsibilities during demanding shifts.
Personal Trainer / Online Personal Trainer
Self-employeed
Conway, AR
05.2020 - 07.2024
- Designed customized fitness programs to meet individual client goals and needs.
- Conducted one-on-one training sessions, focusing on proper technique and safety protocols.
- Assessed client progress through regular evaluations and adjustments to training plans.
- Developed nutrition guidance to complement fitness regimens and promote overall wellness.
- Implemented marketing strategies to attract new clients and increase service visibility.
- Utilized fitness tracking technology to monitor client metrics and optimize training outcomes.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
Education
Associate of Applied Science - Computer Information Systems Networking
Pulaski Technical College
North Little Rock, AR05-2026
Certificate of Proficiency - Computer Information Systems
Pulaski Technical College
North Little Rock, AR05-2026
Skills
- IT troubleshooting methodology (identify, isolate, resolve, document)
- Computer hardware fundamentals (PC components, assembly, maintenance)
- Operating system fundamentals (Windows and Linux environments)
- Basic IT documentation and technical reporting
- TCP/IP networking (IPv4/IPv6 addressing, subnetting, CIDR)
- OSI model and network communication layers
- LAN/WAN configuration and basic network design
- Routing and switching fundamentals
- VLAN configuration and segmentation
- DHCP, DNS, and NAT configuration and troubleshooting
- Wireless networking setup and security
- Network troubleshooting using command-line tools (ping, tracert, ipconfig, nslookup)
Languages
English
Full Professional
Timeline
Group Fitness Instructor
Step-N-2-Fitness and More
01.2023 - Current
Personal Trainer / Online Personal Trainer
Self-employeed
05.2020 - 07.2024
Certified Nursing Assistant
Heritage Living Center
02.2015 - Current
Associate of Applied Science - Computer Information Systems Networking
Pulaski Technical College
Certificate of Proficiency - Computer Information Systems
Pulaski Technical College