Demetrio Chapul
The Bronx,NY
Summary
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Le District
New York, New York
04.2021 - Current
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Managed inventory of cleaning supplies and tableware, ensuring availability at all times.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Removed used tableware between courses and replaced tableware for next course promptly.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Notified manager of issues with equipment or breakage.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Set up buffet tables with appropriate food items according to company standards.
Skills
- Customer service
- Table maintenance
- Inventory management
- Sanitation procedures
- Event preparation
- Team collaboration
- Time management
- Effective communication
- Problem solving
- Fast-paced environment
- Cleaning and sanitizing
- Tray balancing
- Silverware Placement
- Service Speed
- Multitasking
Timeline
Restaurant Busser
Le District
04.2021 - Current