Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demetrio Gutierrez

omaha,Nebraska

Summary

Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out. Conscientious Crew Leader dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications. Knowledgeable crew leader with several years of comprehensive experience and energetic approach to accomplishing project goals. Versed in overseeing and directing construction projects from conception to completion, reviewing project to schedule deliverables and estimate costs and selecting tools and materials. Responsible and hardworking professional with advanced knowledge of construction management processes.

Overview

2
2
years of professional experience

Work History

Crew Leader

club car wash
Omaha, Nebraska
08.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Organized and coordinated training sessions for new employees.
  • Developed training materials, including manuals, guides and handouts.
  • Created post-training evaluation surveys to measure performance improvement.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Identified areas of improvement in existing training methods and procedures.
  • Collaborated with department heads to design effective learning strategies that support organizational goals.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Trained employees on additional job positions to maintain coverage of roles.

Sales Associate

Five Below
Omaha, Nebraska
12.2022 - 09.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Upsold additional items based on customer interests and needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Collected payments and provided accurate change.

Education

High School Diploma -

Millard South High School
Omaha, NE
07-2024

Associate of Arts - Liberal Arts And General Studies

Metropolitan Community College
Omaha, NE
05-2024

Skills

  • Issue Troubleshooting
  • Job Planning
  • New Hire Training
  • Equipment Inspection
  • Project Management
  • Crew Management

Timeline

Crew Leader

club car wash
08.2023 - Current

Sales Associate

Five Below
12.2022 - 09.2023

High School Diploma -

Millard South High School

Associate of Arts - Liberal Arts And General Studies

Metropolitan Community College
Demetrio Gutierrez