Summary
Overview
Work History
Education
Skills
Timeline
Demetriss  Britton

Demetriss Britton

Jonesboro,IN

Summary

Accomplished security professional with a proven track record at Allied Universal Security Services, enhancing client satisfaction and retention through exceptional service and relationship building. Expert in access control systems and adept at leading teams to improve efficiency and reduce incident response times. Skilled in Microsoft Office suite, demonstrating both technical and interpersonal abilities.

Overview

9
9
years of professional experience

Work History

Security Administration

Securitas Security Services USA
Atlanta, GA
04.2024 - Current

Greeting guest and Signing guest that are visiting various stages for the Assembly studios or employees.

Account Manager

Allied Universal Security Services
3355 Lennox Rd.
02.2019 - 04.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Assistant Director of Security

Walden Security
5901 Powers Ferry Rd.
01.2016 - 09.2020
  • Scheduling and payroll
  • Increased staff performance by providing regular training sessions and skill development workshops.
  • Streamlined visitor management processes, enhancing both efficiency and overall customer satisfaction.
  • Developed comprehensive incident reports, providing detailed information to management for further action.
  • Reduced incident response time by streamlining communication channels between team members.
  • Maintained a vigilant presence throughout the facility by conducting regular foot patrols, addressing any issues promptly to minimize disruptions.
  • Managed access control systems, ensuring only authorized individuals could enter restricted areas.
  • Supervised diverse teams of security professionals during daily operations, providing clear direction and support to ensure successful outcomes.

Education

High School Diploma - Regular Studies

He W Grady, High School, 929 Charles Allen Dr.
05.1991

Skills

Microsoft

Word

Excel

PowerPoint

Access control system

CCTV

Timeline

Security Administration - Securitas Security Services USA
04.2024 - Current
Account Manager - Allied Universal Security Services
02.2019 - 04.2024
Assistant Director of Security - Walden Security
01.2016 - 09.2020
He W Grady, High School - High School Diploma, Regular Studies
Demetriss Britton