Demetrius norwood
high point,North Carolina
Summary
Successful professional offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments. Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
2
2
years of professional experience
Work History
Lube Technician
Strickland Brothers 10 minute oil change
Thomasville, North Carolina
08.2024 - Current
- Disposed of used oil containers in accordance with local regulations.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
Automotive Technician
vann york chevy
High Point, North Carolina
01.2025 - 03.2025
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Automotive Technician
Bentley
High Point, North Carolina
04.2023 - 01.2024
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Inspected vehicle engines and other components to identify potential issues.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Estimated costs of vehicle repair.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Maintained a clean working environment at all times.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Assessed recalled products for safety hazards and tracked them in database for future reference.
Education
Some College (No Degree) - Health Care Administration
Southern New Hampshire University
Hooksett, NHSkills
- Calibrating systems
- Inspecting vehicles
- Multi-point inspection
- Hazardous waste management
- Coolant flushes
- Gasket replacements
- Staff training
- Credit card payment processing
- Merchandise upselling
- Strong teamwork
- Assertiveness
- Verbal and written communication
- Customer education
Timeline
Automotive Technician
vann york chevy
01.2025 - 03.2025
Lube Technician
Strickland Brothers 10 minute oil change
08.2024 - Current
Automotive Technician
Bentley
04.2023 - 01.2024
Some College (No Degree) - Health Care Administration
Southern New Hampshire University
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