Demetrius Sterling
Kansas City,MO
Summary
Committed Home Health Aid with 5 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Spectrum
02.2023 - 11.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Stocker-Seasonal
Amazon
11.2023 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
Home Health Aide
Griddine Family
01.2023 - 01.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Hospice Aide
Sanders Family
01.2021 - 01.2023
- Comforted family members, offered attentive listening and high level of emotional support.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Positioned patients to provide comfort and promote better body alignment.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
Bachelor of Science - Criminal Justice & Psychology
Wichita State University
Wichita, KS01.2025
High School Diploma -
University Academy-Upper
Kansas City, MO05.2014
Skills
- Meal Preparation
- ADL Support
- Housekeeping
- Patient Care
- Documentation
- Schedule Management
- First Aid and Safety
Timeline
Stocker-Seasonal
Amazon
11.2023 - 01.2024
Customer Service Representative
Spectrum
02.2023 - 11.2024
Home Health Aide
Griddine Family
01.2023 - 01.2024
Hospice Aide
Sanders Family
01.2021 - 01.2023
Bachelor of Science - Criminal Justice & Psychology
Wichita State University
High School Diploma -
University Academy-Upper