Demetrius Watkins
Martinsville,VA
Summary
Driven professional with a proven track record at Instacart, enhancing delivery efficiency and excelling in customer satisfaction. Expert in optimizing routes and skilled in both problem-solving and teamwork. Demonstrates a unique blend of analytical thinking and a positive attitude, contributing to a significant improvement in operational performance and customer service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Instacart
01.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Car Salesman
GunterNissan
04.2016 - 01.2020
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Education
Associate of Applied Science - Cyber Security
Patrick Henry Community College
Martinsville, VA05.2024
High School Diploma -
Laurel Park High School
Martinsville, VA06.2001
Skills
- Time Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Analytical Thinking
- Network Security
- Operating System Security
- Multitasking Abilities
Certification
Comptia A +Certified
Comptia A+
- Networking
- Virtualization and Cloud Optimization
- Hardware
- Software
- Troubleshooting
- Mobile Services
Timeline
Delivery Driver
Instacart
01.2020 - Current
Car Salesman
GunterNissan
04.2016 - 01.2020
Associate of Applied Science - Cyber Security
Patrick Henry Community College
High School Diploma -
Laurel Park High School