Demi Agon
Austin
Summary
Results-driven professional with extensive experience in team leadership, operations management, and customer relations. Proven ability to lead high-performing teams, improve operational efficiency, and deliver exceptional results in fast-paced environments. Strong communication, problem-solving, and organizational skills, with a track record of building positive relationships and driving business success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Leader
DPR Construction
08.2025 - Current
- Coordinated work schedules and delegated tasks among team members to optimize productivity.
- Fostered a collaborative work environment that encouraged innovation and problem-solving among team members.
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
BUSINESS OWNER
Coopers Sandwiches
08.2019 - 07.2024
- Updated website content regularly according to current trends within target markets.
- Monitored cash flow to ensure proper budgeting of resources.
- Conducted market research to identify new opportunities for growth.
- Oversaw daily operations of the business and provided guidance when needed.
- Managed inventory levels to meet customer demand while minimizing costs.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Ensured compliance with all local laws and regulations related to the business operations.
INSIDE SALES REPRESENTATIVE
Get Scale
02.2023 - 11.2023
- Researched customer needs and preferences to identify opportunities for new business.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Provided training sessions for new employees on company policies, procedures and best practices.
- Developed and maintained relationships with key customers to ensure customer satisfaction.
- Assisted in resolving customer complaints in a prompt manner.
RESTAURANT MANAGER
Milano Cafe
11.2016 - 07.2019
- Developed strategies for improved operational efficiency and customer satisfaction.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved conflicts among employees in an effective manner.
Education
High School Diploma -
Westlake High School
Austin, TX06-2017
BBA - Finance
Texas State University
San Marcos, TX05-2021
Skills
- Communication
- Accountability
- Problem-solving
- Team supervision
- Staff training
- Work Planning and Prioritization
- Team building
- Shift scheduling
- Attention to detail
- Equipment operation
- OSHA regulations
- Customer relations
Certification
- OSHA 30 Certified
- Heavy Equipment Certified
- Forklift Certified
Timeline
Team Leader
DPR Construction
08.2025 - Current
INSIDE SALES REPRESENTATIVE
Get Scale
02.2023 - 11.2023
BUSINESS OWNER
Coopers Sandwiches
08.2019 - 07.2024
RESTAURANT MANAGER
Milano Cafe
11.2016 - 07.2019
High School Diploma -
Westlake High School
BBA - Finance
Texas State University