DEMI DAVENPORT
Dallas,,Texas
Summary
Accomplished Consultant with a stellar track record in spearheading strategic initiatives and driving exponential growth for enterprise companies on a global scale. Adept at navigating complex business landscapes, I bring a unique blend of cross-cultural communication, technical acumen, and visionary leadership to elevate client relationships. Proven expertise in negotiating high-stakes contracts, leading international teams, and delivering unparalleled results. A strategic thinker with a keen ability to assess client needs, I thrive in dynamic environments, consistently exceeding expectations and contributing to the overarching success of the organizations I serve.
Overview
3
3
years of professional experience
Work History
Global Client Services Manager
Virtusa
New York
06.2022 - Current
- Ran strategic and tactical account management for Verizon, driving a substantial 28% growth since June 2022.
- Initiated and nurtured relationships with executive leadership at the CXO level.
- Led comprehensive project negotiations, structuring complex proposals with a consistent history of successful closures.
- Oversaw delivery and relationship management teams to ensure unparalleled customer satisfaction.
- Precision in quarterly opportunity forecasting and achieving growth objectives.
- Provided critical competitive insights to solution teams and internal partners.
- Monitored daily delivery and implementation across onshore, offshore, and nearshore delivery models.
Commercial Account Manager
Hitachi Vantara
Dallas, TX
05.2021 - 06.2022
- Accurately forecasted monthly, quarterly, and annual revenue streams, driving growth in the commercial account base
- Responsible for driving new business and fostering the current account base
- Acted as a trusted advisor to help each customer with their immediate needs and long-term goals
- Delivered high-impact sales presentations to c-suite level executives concerning Digital Infrastructure, specializing in negotiations and closing
- Coordinated renewal process with the client to facilitate program structure, review and analysis
- Demonstrated leadership by taking on the role of 'Team Lead.'
Inside Sales Representative
Service First Mortgage
Dallas, TX
09.2020 - 05.2021
- Conducted high-performing B2C sales, consistently surpassing monthly quotas
- Generated $5.1 million in funded loans from December to March
- Capitalized on market opportunities, resulting in $8.8 million in lead generation during the same period
- Addressed objections and successfully closed sales, leveraging industry sales background and expert negotiation skills
- Met sales goals consistently, qualifying leads, generating relationships and elevating brand exposure.
Education
Certificate in Fundamentals of Computer Science CS50 -
Harvard University
12.2023
Bachelor of Arts (B.A.) - Public Relations -
Texas Tech University
08.2020
Timeline
Global Client Services Manager
Virtusa
06.2022 - Current
Commercial Account Manager
Hitachi Vantara
05.2021 - 06.2022
Inside Sales Representative
Service First Mortgage
09.2020 - 05.2021
Certificate in Fundamentals of Computer Science CS50 -
Harvard University
Bachelor of Arts (B.A.) - Public Relations -
Texas Tech University