DEMI MENZER
Oklahoma City,USA
Summary
Dynamic professional with extensive experience in customer service and inventory management. Proven track record of enhancing customer satisfaction through effective communication and problem-solving. Skilled in warehouse operations, achieving timely order fulfillment while maintaining high standards of organization. Specialized in inventory management, barcode scanning, and pallet jack operation, ensuring efficient and reliable processes.
Overview
8
8
years of professional experience
Work History
Warehouse Order Puller
Hobby Lobby
Oklahoma City, Oklahoma
09.2023 - 11.2025
- Pulled orders accurately from warehouse shelves for timely processing.
- Operated warehouse equipment to move and organize inventory efficiently.
- Maintained a clean work area by sweeping, mopping, dusting, and organizing supplies.
- Lifted heavy objects up to 50 lbs as needed during daily operations.
- Loaded pallets onto delivery trucks according to company guidelines.
- Assisted other personnel in loading, unloading incoming, outgoing shipments.
Dairy Clerk
Uptown Grocery Co.
Edmond, Oklahoma
06.2023 - 10.2023
- Stocked dairy shelves with fresh products and organized displays.
- Assisted customers in selecting dairy items and answered product questions.
- Maintained cleanliness of dairy section to ensure a safe shopping environment.
- Assisted with unloading merchandise and unpacking cartons.
- Monitored product expiration dates and removed expired items from shelves.
- Organized back-stock areas for efficient retrieval of items when needed.
Front End Manager
Uptown Grocery Co.
Edmond, Oklahoma
10.2022 - 06.2023
- Managed daily front-end operations and ensured smooth customer service flow.
- Developed schedules for front-end team to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Grocery Shopper
Harris Teeter Supermarkets Inc.
Wilmington, North Carolina
05.2020 - 05.2021
- Selected and gathered items for customer orders efficiently and accurately.
- Communicated with customers to confirm product availability and preferences.
- Operated handheld devices to track orders and ensure timely fulfillment.
- Addressed customer inquiries and resolved issues related to order fulfillment.
Pet Store Clerk
Pet Supplies Plus
Wilmington, North Carolina
05.2018 - 12.2020
- Educated customers on pet care products and their benefits for pets.
- Maintained inventory levels and organized stock for efficient retrieval.
- Operated cash register, processing transactions accurately and efficiently.
- Ensured cleanliness and organization of sales floor and merchandise displays.
- Assisted customers with product selection, providing knowledgeable recommendations.
- Regularly cleaned animal cages to uphold a safe environment for pets.
Education
CLASSES FOR BACHELOR OF SCIENCE -
University of Central Oklahoma
Edmond, Oklahoma01-2021
CLASSES FOR ASSOCIATES OF ARTS -
Cape Fear Community College
Wilmington, North Carolina01-2020
HIGH SCHOOL GED -
Cape Fear Community College
Wilmington, North Carolina01-2018
Skills
- Willingness to take on responsibilities
- Team collaboration
- Attention to detail
- Customer service
- Active listening
- Motivation
- Creativity
- Flexibility
- Planning
- Organization
- Communication
- Presentation
- Interpersonal relations
- Management skills
- Customer satisfaction strategies
- Inventory management
- Sanitation practices
- Cash handling
- Warehouse operations
- Warehouse organization
- Supply restocking
- Heavy lifting
- Animal care
- Animal nutrition
References
- Nga Wells, State Farm Agent, (580) 765-7282, Nga.wells@yahoo.com
- Samantha Stutts, Manager, (704) 677-5889, poshpetsnc-opsmgr@pspfranchise.com
- Brandi Haney, Manager, (828) 773-5842, brandihaney18@gmail.com
- Barbara Williams, Manager, (910) 274-8828
Awards
- Honor's List, Cape Fear Community College, Summer and Fall 2019
Timeline
Warehouse Order Puller
Hobby Lobby
09.2023 - 11.2025
Dairy Clerk
Uptown Grocery Co.
06.2023 - 10.2023
Front End Manager
Uptown Grocery Co.
10.2022 - 06.2023
Grocery Shopper
Harris Teeter Supermarkets Inc.
05.2020 - 05.2021
Pet Store Clerk
Pet Supplies Plus
05.2018 - 12.2020
CLASSES FOR BACHELOR OF SCIENCE -
University of Central Oklahoma
CLASSES FOR ASSOCIATES OF ARTS -
Cape Fear Community College
HIGH SCHOOL GED -
Cape Fear Community College