James Ford
DoorDash
Oklahoma City
1
Certification
13
years of professional experience
Authorized to work in the US for any employer
Work History
Warehouse Order Puller
7 Months- Selected merchandise using RF scanners by following pick tickets and warehouse procedures.
- Verified item accuracy by validating quantities and SKU matches prior to shipment.
- Pulled customer orders efficiently, maintaining consistent workflow across high-volume distribution shifts.
- Operated pallet jacks and material-handling equipment to transport staged product safely.
- Inspected cartons for damage reporting exceptions while maintaining order quality standards.
- Maintained clean work area to minimize potential hazards and support professional environment.
- Reduced picking errors by cross-referencing order details with physical items during pulling process.
Doordash Driver
6 Years 2 Months- Managed pickup order processing for timely customer retrieval.
- Managed order delivery to ensure timely fulfillment.
- Managed customer service support to resolve inquiries and maintain service standards.
- Managed map navigation to support accurate route guidance.
- Operated smartphone to support daily communication and task execution.
Material Handler/Forklift Operator
2 Years 1 Month- Operated forklift to support warehouse material handling operations.
- Transported materials and components to main floor to support ongoing operations.
- Managed put-away of materials and components for organized storage.
- Managed inventory levels and item availability.
- Managed computer operations to ensure consistent system availability.
- Managed operating machinery cleaning to maintain production readiness.
- Inspected parts for quality compliance and adherence to specifications.
- Operated molding and welding machines to support production activities.
- Managed plastic car part welding operations to ensure accurate joint formation.
- Tested parts for leakage to ensure structural integrity.
Clothing Sales Specialist
10 Months- Managed end-to-end customer service interactions to maintain service quality.
- Hung and folded clothing items to maintain organized presentation.
- Studied product details to support accurate product communication and customer needs.
- Managed sales of clothing and accessories.
- Stocked new products to maintain sales floor readiness.
- Managed store inventory count processes to ensure stock accuracy.
Photographer
1 Year- Operated Canon EOS 80D for photo capture and recording workflows.
- Photographed class groups for documentation and records.
- Captured individual student portraits for school photography.
- Instructed students on effective posing techniques to improve performance outcomes.
- Set up and used tripod equipment for stable capture during recording and photography.
- Managed green screen setup and operation for video production workflows.
- Managed setup, operation, and use of large lighting and flash equipment.
- Cropped photos for accurate framing and presentation.
- Coordinated travel to multiple schools throughout Tulsa for assigned duties.
Substitute Teacher
1 Year- Supervised classroom student activity to maintain safe, productive learning environment.
- Assigned lesson plans and scheduled instructional materials for consistent classroom delivery.
- Managed student lesson plan support and aligned instructional materials with lesson objectives.
- Coordinated student departure after school to ensure orderly transitions.
- Arrived early between 6:30–7:00 AM to support daily operations readiness.
Customer Service Manager (CSM)
5 Months- Managed team of employees to achieve assigned operational goals.
- Managed count-down register creation and updates.
- Managed daily store operations to ensure consistent execution and service readiness.
- Managed customer service support to ensure effective resolution of inquiries.
- Managed cash handling processes with strict accuracy and compliance.
- Managed visual merchandising execution to ensure consistent, high-impact store presentation.
- Managed department projects and resets to ensure timely delivery.
- Answered incoming phone calls and managed caller inquiries.
- Managed computer operations to ensure system reliability and continuous workflow.
Sales Executive
5 Months- Managed retail operations and team performance following promotion from Retail Supervisor.
- Managed relocation to Tulsa with successful move completion.
- Scheduled and conducted meetings with managers and owners of companies to align on priorities and next steps.
- Managed wholesale company product assortment for operational availability.
- Executed 80+ calls per week to support ongoing outreach and communication goals.
- Managed end-to-end product delivery workflows to ensure timely fulfillment.
Store Supervisor
11 Months- Inventory
- Set Registers
- Clean & Stock
- Customer Service
- Help Train New Employees
- Monitor Work Shift & Employees
- Receive & Enter New Orders for Store
Store Manager
1 Year 2 Months- Help Customers Pick Products Based on Needs
- Maintain Clean & Neat Work Area
- Restock Shelves and Inventory
- Count Inventory
Sales Advisor
2 Years 11 Months- Help Reach Store Sales Goals
- Assist with Store Moves and Sets
- Work Cash Register
- Help Customers find Clothing and Accessories
- Garment Care
- Assist in Fitting Rooms
- Customer Service
Framer
10 Months- Help Customer Pick Custom Framing
- Unpack Freight from Frame Shop
- Stock and Organize Shelves
- Assist with Other Store Needs
- Customer Service
Crew Trainer
1 Year 3 Months- Manage Crew Members
- Work Register
- Inform Crew Members on Daily Tasks
- Train New Employees
- Maintain Store Needs
- Maintain Clean & Productive Work Areas
Education
High School Diploma
Skills
Managed operations management activities to support business continuity.
Managed professional phone etiquette standards to ensure consistent customer communication.
Led cross-functional teams to achieve operational priorities.
Leveraged grammar expertise to strengthen written communication across deliverables.
Drove sales performance through proactive customer outreach and relationship management.
Managed marketing strategy and execution across channels.
Managed outbound cold calling to initiate prospect conversations.
Managed retail sales operations to support daily store performance.
Managed front desk operations and daily reception duties.
Managed typing tasks with accuracy and timely completion.
Managed accurate data entry and record updates.
Managed Adobe InDesign document creation and layout production.
Managed inventory levels to support continuous operations.
Managed crew operations through coordinated scheduling
task assignment
and shift oversight.
Managed GPS configuration and usage for accurate positioning and navigation.
Operated cash register to complete customer transactions accurately.
Managed store operations
overseeing daily activities to support smooth performance.
Managed order entry from intake through confirmation processing.
Managed Salesforce administration and configuration activities.
Managed merchandising activities to maintain product presentation and availability.
Designed logo branding assets to support organizational identity.
Captured photography assignments with ownership over end-to-end shoot execution.
Managed retail math calculations for accurate pricing
totals
and transactions.
Managed payroll processing and verification activities.
Managed clothing design development from concept through final design execution.
Managed customer service support to ensure consistent service delivery.
Managed Adobe Photoshop workflows for design and image editing tasks.
Managed accounts payable processing to support accurate vendor payment workflows.
Managed vendor relationships to ensure timely fulfillment of contracted obligations.
Created and edited graphics using Adobe Illustrator.
Delivered customer service support through proactive issue resolution and service standards ownership.
Managed daily operations and overall workflow coordination.
Managed logistics operations to support supply chain execution.
Managed negotiation process to drive favorable outcomes.
Managed order entry process for accurate customer order fulfillment.
Designed fashion collections from concept development through final production.
Managed cash handling processes with strict accuracy and compliance requirements.
Demonstrated strong writing skills with clear
professional communication.
Managed Adobe Lightroom workflows for photo editing and organization.
Managed office operations and administrative workflows to support daily business continuity.
Managed and utilized Microsoft Excel for data organization and reporting workflows.
Prepared and cooked menu items according to kitchen standards and recipes.
Developed creative
innovative approaches to support assigned responsibilities.
Conducted interviews to evaluate candidate fit for open roles.
Motivated employees and reviewed performance to support improvement and corrective action. Built dependability through consistent attendance and reliable work habits. Provided skills assessments through Indeed; assessments do not represent license
certification
or ongoing professional development.
Created and managed documents using Microsoft Word.
Supervised team activities
performance
and daily operations to ensure consistent execution.
Rapidly onboarded and mastered new skills and tools.
Demonstrated adaptability to changing priorities and shifting requirements.
Managed freight operations experience across logistics workflows.
Created digital artwork with consistent attention to detail and quality.
Applied foundational arithmetic and problem-solving skills to support work requirements.
Managed B2B sales pipeline and prospect outreach activities.
Managed Microsoft Publisher document creation workflows.
Management
Order entry
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, December 2021 to April 2025, Substitute Teaching Certification
Timeline
Warehouse Order Puller
Hobby Lobby Distribution Center
03.2026 - CurrentRead More
Clothing Sales Specialist
Scheels Sports
09.2024 - 07.2025Read More
Material Handler/Forklift Operator
RL Hudson-Broken Arrow
02.2024 - 03.2026Read More
Photographer
Legacy Studios LLC
02.2023 - 02.2024Read More
Substitute Teacher
Tulsa Public Schools
01.2023 - 01.2024Read More
Customer Service Manager (CSM)
Goodwill Industries
08.2022 - 01.2023Read More
Sales Executive
Stability Cannabis
12.2021 - 05.2022Read More
Store Supervisor
Stability Cannabis
01.2021 - 12.2021Read More
Doordash Driver
DoorDash
08.2020 - CurrentRead More
Store Manager
Woke Wellness
11.2019 - 01.2021Read More
Framer
Hobby Lobby
07.2018 - 05.2019Read More
Sales Advisor
H&M
12.2016 - 11.2019Read More
Crew Trainer
McDonald's
05.2013 - 08.2014Read More
Carl Albert High School
High School Diploma
Read More