Demiana Hanna

Transport and Logistics

• Reinforced daily trailer audits by requiring full completion of transport forms—name, date, and shipment detail—to build a traceable paper trail for audits and internal reviews.
• Mandated consistent use of daily transport logs for all drivers, enabling quick investigation of shipment discrepancies and improved shipment traceability.
• Designed and implemented a full 5S map project with dedicated physical zones for open, blind received, closed, problematic, and outbound BOLs—bringing clarity, flow, and control to transport operations.
• Used SAP S/4HANA and TMS to coordinate dunnage shipments with sister manufacturing sites, increasing load volume from 4 to 15–22 weekly and easing warehouse congestion.

SAP on Site Support Specialist – Transport/Inventory Departments

• Cleared a two-month accumulation of over 65 unprocessed inbound BOLs by implementing updated SAP workflows—reducing inventory shrinkage and restoring compliance to fewer than 2 open BOLs within a 7-day window.
• Partnered with sourcing site inventory leads to resolve systemic and physical variances related to overages and shortages, improving inventory alignment and accuracy at period end.
• Enabled accurate, real-time inventory visibility for supply planners by optimizing inbound posting and SAP updates to reflect available and safety stock across all warehouse zones.
• Completed SAP transport and inventory training; recognized as the site’s SAP Support Specialist by the senior director of Supply Chain after applying advanced system troubleshooting to cut shrinkage from $68K to $8.8K in three months.

Lean Six Sigma – Kaizen Leader Repack Project

• Selected an underperforming department: Repack—tasked with reworking breakage safely and efficiently—and applied the DMAIC model to restructure the process.
• Defined KPIs to track rework output percentage by person and per shift, top 10 priority SKUs for repack, sanitation readiness, and material availability to surface improvement levers.
• Analyzed productivity and downtime using SAP S/4HANA, Tableau, and a custom Power BI dashboard designed to spotlight idle time and planned downtime.
• Controlled the process over three months, raising rework percentage from 33% to 80%, delivering a sustainable, data-backed model for maintained success surpassing the 50% or more target.

Quality Control & Compliance

• Appointed to lead Quality and Compliance based on prior project success; quickly mastered department functions through independent learning, site networking, and formal training.
• Created the site’s first digital master file to track GMP, FSP, and PMS tasks monthly, quarterly, and annually streamlining audit readiness and future handoffs.
• Initiated and facilitated the site’s first cross-level food safety meeting, aligning frontline, supervisors, and leadership on critical compliance themes and process gaps.
• Re-routed outbound dunnage—including CHEP pallets and bottle shells—to production sites through strategic network relationships, helping avert shutdowns and ease warehouse congestion.

Cross-Functional Project – Sales and Supply Chain

• Spent initial onboarding weeks embedded with the sales team to understand the end-to-end customer journey and how B2B execution shapes B2C consumer availability.
• Gained firsthand insight into the urgency of timely order fulfillment and portfolio availability to retail partners, grounding all future operations decisions in end-consumer impact.
• Applied this lens across warehouse rotations, reinforcing the strategic importance of accurate loadouts, OTIF execution, and brand accessibility in market.
• Carried a consumer-first mindset throughout each department assignment, using it to prioritize daily decisions and deliver consistently high-performing outcomes.