Demico Bucad
Courtesy Clerk, Cashier, Cook
El Paso,TX
Summary
Motivated Team Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Front End Courtesy Clerk
Albertsons
El Paso, TX
01.2021 - 03.2022
- Restocked and organized merchandise in front lanes.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 11 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted customers with large purchases by carrying items to vehicles.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Maintained clean and tidy checkout area to optimize service delivery.
Restaurant Team Member
Whataburger
El Paso, Texas
04.2022 - 01.2023
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cultivated warm relationships with regular customers.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Greeted guests pleasantly and answered menu questions.
Education
No Degree - Mechanical Engineering
J M Hanks High School
El Paso, TX 05.2001 -
Skills
Food safety measures
Cleaning techniques
Operational standards
Verbal and written communication
Menu memorization
Order accuracy
Dining area maintenance
Accomplishments
- Achieved Employee of the Month at Whataburger in September.
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Basketball
I play basketball at the park to relieve stress that I get from multi-tasking at school and maintaining responsibilities at work. It is a daily basis for me to take breaks and play outside to strengthen my mental and physical health.
Timeline
Restaurant Team Member
Whataburger
04.2022 - 01.2023
Front End Courtesy Clerk
Albertsons
01.2021 - 03.2022
No Degree - Mechanical Engineering
J M Hanks High School
05.2001 -