DeMiko Brooks
Memphis,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Manager
Urban Air Adventure Park
Southlake, Texas
05.2024 - Current
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Scheduled shift rotations for employees to maximize operational efficiency while minimizing labor costs.
- Set goals for staff performance while providing feedback to motivate them towards success.
- Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
- Coached staff on strategies to enhance performance and improve customer relations.
Assistant Manager
Urban Air Adventure Park
Southlake, Texas
02.2023 - Current
- Trained and mentored team members on safety protocols and customer service standards.
- Coordinated events and birthday parties, ensuring smooth execution and guest satisfaction.
- Oversaw inventory management, including ordering supplies and maintaining stock levels.
- Implemented process improvements to enhance operational efficiency within the park.
- Addressed customer inquiries and resolved issues to ensure positive experiences.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Pool Technician
Pinch A Penny Pool Patio Spa
North Richland Hills, Texas
04.2024 - 11.2024
- Maintained pool water balance using chemical testing and adjustments.
- Inspected pool equipment for functionality and performed necessary repairs.
- Cleaned pool surfaces, including tiles and walls, ensuring debris-free environments.
- Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
Stocker
Walmart
Keller, Texas
06.2023 - 11.2023
- Stocked shelves with merchandise to maintain store organization and accessibility.
- Cleaned and organized storage areas to promote safety and efficiency in the workspace.
- Used hand trucks and pallet jacks to transport products throughout the store efficiently.
- Lifted materials of varied weights on regular basis.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Administrator
Marine Corps
Oceanside, California
10.2019 - 01.2023
- Managed administrative tasks for operational units within the Marine Corps.
- Maintained records and documentation in compliance with military standards.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Worked closely with human resources to support employee management and organizational planning.
Education
High School Diploma -
Meridian High School
Meridian, MS05-2019
Skills
- Inventory management
- Customer service
- Team leadership
- Event coordination
- Safety compliance
- Operational efficiency
Certification
Food Management
References
References available upon request.
Timeline
Cafe Manager
Urban Air Adventure Park
05.2024 - Current
Pool Technician
Pinch A Penny Pool Patio Spa
04.2024 - 11.2024
Stocker
Walmart
06.2023 - 11.2023
Assistant Manager
Urban Air Adventure Park
02.2023 - Current
Administrator
Marine Corps
10.2019 - 01.2023
High School Diploma -
Meridian High School