Demir Bonga
Commerce Township,MI
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Stocker
Dollar Tree
Mesa, AZ
11.2025 - 04.2026
- Operated cash register efficiently, processing customer purchases, returns, and exchanges accurately.
- Provided friendly and helpful customer service, resolving questions or concerns professionally.
- Uphold a clean and organized checkout area and assisted in stocking shelves and merchandise displays.
- Handled cash, credit, and electronic payments, balancing register drawer at end of shift.
- Supported team with daily store operations, including opening/closing procedures and inventory counts
Cannabis Advisor
Zen Leaf
Mesa, AZ
10.2023 - 11.2025
- Guided customers through cannabis product selection by understanding their preferences, desired effects, and past experiences with indica, sativa, and hybrid strains.
- Provided knowledgeable recommendations on flower, edibles, concentrates, and accessories while ensuring compliance with local cannabis regulations.
- Educated customers on strain effects, dosage, consumption methods, and safe usage practices.
- Maintained up-to-date knowledge of product offerings and industry trends to enhance the customer's experience.
Dishwasher/Server
Brookdale
Scottsdale, AZ
08.2022 - 10.2023
- Began in a support role as a 'Dishwasher', ensuring the kitchen and dining facilities remained sanitary, and efficient during meal service for residents.
- Stepped up to fill a critical staffing need as a 'Server', quickly adapting to new responsibilities in a fast-paced, resident-focused environment.
- Delivered meals, took orders, and assisted residents with care and patience—earning positive feedback and forming strong connections with many of the senior residents.
- Sustained a friendly, respectful, and attentive demeanor, contributing to a welcoming and comfortable dining experience.
Online Grocery Pickup Associate
Walmart
North Miami Beach, FL
06.2020 - 08.2022
- Accurately picked and packed customer grocery orders using handheld devices (such as Zebra scanner) to ensure timely and precise order fulfillment
- Performed careful product substitutions based on availability and customer preferences
- Stored items according to food safety standards: ambients with ambients, refrigerated items in coolers, and frozen goods in designated walk-in freezers (including separate units for frozen meats and frozen meals/desserts)
- Delivered friendly, hands-on customer service by loading groceries into customer vehicles during pickup
- Collaborated with team members to assist with large or heavy items (e.g., TVs, trampolines, basketball rims), offering support regardless of workload
- Proactively prioritized helping teammates during high-volume periods or large orders when capacity allowed
- Rotated staged orders from back to front to prioritize those likely to be picked up soon, improving efficiency and customer wait times
Education
High School -
Lake Howell High School
Winter Park, FL05-2020
Skills
- Comprehensive understanding of products
- Inventory management
- Sales experience
- Retail math
- Patient confidentiality
- Flexible / Adaptability
- Computer operation / POS system operation
- Communication / Phone Etiquette
- Positive attitude
- Hospitality / Empathy
- Initiative
- Honest and Dependable
Accomplishments
Produced the most sales in house-brand products for 8 consecutive months, earning performance incentives while demonstrating strong product knowledge and customer engagement skills.
Certification
Driver's License
Languages
English - Fluent
Timeline
Cashier/Stocker
Dollar Tree
11.2025 - 04.2026
Cannabis Advisor
Zen Leaf
10.2023 - 11.2025
Dishwasher/Server
Brookdale
08.2022 - 10.2023
Online Grocery Pickup Associate
Walmart
06.2020 - 08.2022
High School -
Lake Howell High School
Additional Information
Authorized to work in the US for any employer