Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline

Breanna Pineda

Fort Worth,TX
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Dynamic retail professional with a proven track record at H-E-B Grocery, excelling in customer relationship management and financial transaction handling. Recognized for enhancing customer satisfaction through empathetic listening and proactive service, fostering loyalty and repeat business. Committed to maintaining high standards of cleanliness and organization to elevate the shopping experience.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in Cashier role.

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Cashier

H-E-B Grocery
09.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Retail Sales Associate

TJMAXX
12.2023 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Sales Associate

Cole Haan
12.2020 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

Aquila Highschool, Princeton, TX

Skills

  • Customer relationship management
  • Consumer service
  • Dedication to maintaining integrity
  • Empathetic listening ability
  • Financial transaction handling
  • Proficient in cleaning and sanitizing
  • Cross-functional collaboration
  • Strong customer service skills
  • Timely delivery
  • Courteous interactions
  • Product inventory oversight
  • Comprehensive understanding of products
  • Strong focus on accuracy

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsPaid time off401k matchWork from home optionPaid sick leave

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier - H-E-B Grocery
09.2024 - 05.2025
Retail Sales Associate - TJMAXX
12.2023 - 08.2024
Sales Associate - Cole Haan
12.2020 - 06.2021
Aquila Highschool - ,

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