Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Sharp Electronics
Miami, FL
02.2024 - Current
Collaborated with other technicians to resolve complex issues quickly and efficiently.
Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
Replaced faulty parts or components following diagrams or blueprints.
Adjusted functional parts of devices or control instruments according to specifications.
Repaired and maintained production machinery in accordance with manufacturer specifications.
Prepared detailed reports documenting service activities performed on each job site.
Performed troubleshooting on electronic circuits and systems.
Disassembled defective machines for repair or replacement of parts.
Provided technical support to customers experiencing networking difficulties.
Set up wireless networks using 802.11 standards and protocols.
Internship Student
Lindsey Hopkins
Miami, FL
01.2021 - 01.2022
Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
Troubleshot devices to identify and solve issues with hardware or software performance.
Troubleshot complex technical problems related to hardware components, operating systems and applications.
Diagnosed and determined system issues to route for repair.
Upgraded computers with new hardware components like processors, RAMs.
Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.
Education
Technical Degree - Information Technology
Lindsey Hopkins Technical College
Miami, FL
01.2022
High School Diploma -
North Miami Beach High School
North Miami Beach, FL
06.2018
Skills
Application Installations
Hardware Installation
Technical Support
Troubleshooting and Diagnostics
Software Updating
Help Desk Support
Device Installation
Customer Service
Technical Troubleshooting
IT Service Management
Printer Maintenance
Great Eye for Detail
Document Scanning
Timeline
Field Service Technician
Sharp Electronics
02.2024 - Current
Internship Student
Lindsey Hopkins
01.2021 - 01.2022
Technical Degree - Information Technology
Lindsey Hopkins Technical College
High School Diploma -
North Miami Beach High School
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