Demitrios (James) Fotinopoulos
West Orange,New Jersey
Summary
Accomplished CEO well-versed in assessing risk, developing solutions and implementing positive changes in the field of Electron Microscopy. Adept at building and strengthening business and customer relationships thru field service.
Overview
32
32
years of professional experience
Work History
CEO
Electron Optics Service
05.1992 - Current
- Provide complete customer support, sales, installation, training of Scanning Electron Microscopes.
- Build productive relationships with industry partners and competitors globally to support strategic business objectives.
- Embrace and assess leading edge innovations to modernize procedures in X-ray analysis and Scanning Electron Microscopes.
- Represents organization at industry conferences and events, complete support in scanning electron microscopy.
Field Service Manager
Ixrf Systems Inc.
09.1995 - 08.2020
- Enhanced customer satisfaction by promptly addressing and resolving service issues, supporting over 500 customers and incoming calls globally.
- Streamlined field operations for improved efficiency and reduced response times.
- Provided complete customer support and training in x-ray analysis.
- Installed and Serviced x-ray detection systems and analysis hardware and software.
Education
Associate In Electronics Engineering Technology - Electronic Engineering
Devry
Woodbridge, NJ05.1986
Skills
- Business Development
- Public Speaking
- Operational Excellence
- Performance Management
- Business Start up
- Business Planning
- Consulting
- Contract Management
- Field Service Support
Additional Information
35 years experience in the field of Scanning Electron Microscopy, providing sales, service, training, full X-ray analysis applications.
Timeline
Field Service Manager
Ixrf Systems Inc.
09.1995 - 08.2020
CEO
Electron Optics Service
05.1992 - Current
Associate In Electronics Engineering Technology - Electronic Engineering
Devry
Similar Profiles
Kristen ScottKristen Scott
Administrative Manager at National Scanning Electron Micrsrocopee ServiceAdministrative Manager at National Scanning Electron Micrsrocopee Service
AHMED HEGAZIAHMED HEGAZI
Structural Design Engineer at Electron Building Contracting LLC (Electron Group)Structural Design Engineer at Electron Building Contracting LLC (Electron Group)
TYLER BOHLMANNTYLER BOHLMANN
SUPERVISOR at ELECTRON BEAM TECHNOLOGIESSUPERVISOR at ELECTRON BEAM TECHNOLOGIES