Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

DeMoNaye Rector

San Marcos,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Driver, Warehouse Orders

Amazon
Buda, TX
04.2022 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Checked in with dispatch service and updated with current location.

Sales Floor Supervisor

Calvin Klein
San Marcos, TX
08.2021 - 12.2021

Trained and supported sales force with closing deals.

  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Partnered with operations team to achieve company revenue and profit goals.
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused

Receptionist

Sames Dodge
Bastrop, TX
06.2020 - 05.2021
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Scheduled and confirmed appointments and meetings for senior management team.

Personal Assistant

Xyngular
Bastrop, TX
10.2018 - 01.2020
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as point of contact between clients and managerial staff.

Education

Some College (No Degree) - Criminal Justice

Blinn College
Brenham, TX

Skills

  • Verbal and Written Communication
  • Customer Order Fulfillment
  • Attention to Detail
  • Efficiency and Time Management
  • Building Customer Relationships and Loyalty
  • Persuasive Selling
  • Flexible Hours
  • Strategic Planning

Reference

Gayla Zamora

Counselor- Klein High School

5126297583


Michelle Miller

Teacher- Bastrop High Scool

5127333636


Amy Murburg

General Manager- Calvin Klein

2408183305



Timeline

Driver, Warehouse Orders

Amazon
04.2022 - Current

Sales Floor Supervisor

Calvin Klein
08.2021 - 12.2021

Receptionist

Sames Dodge
06.2020 - 05.2021

Personal Assistant

Xyngular
10.2018 - 01.2020

Some College (No Degree) - Criminal Justice

Blinn College