Demonta Salis
Madison
Summary
Dedicated professional with experience delivering excellent customer service and operational support. Skilled in communication, multitasking, and resolving issues efficiently while maintaining a positive customer experience. Proven ability to work independently or as part of a team to achieve organizational goals. Currently pursing a degree at J.F. Drake State Technical College. Committed to delivering results and continuously developing new skills in dynamic environments.
Overview
2
2
years of professional experience
Work History
Bartender
Valley Hill Country
Huntsville, Alabama
11.2024 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Provided excellent customer service to enhance guest experience.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Healthcare Agent
Automated Health Systems
Tallahassee, Florida
07.2024 - 12.2024
- Educate individuals on eligibility requirements, program benefits, and policy changes.
- Assist clients with healthcare applications, renewals, and coverage inquiries.
- Provide accurate data entry and maintain compliance with HIPAA regulations.
- Resolve client concerns with professionalism and empathy.
Online Personal Shopper
Wal-Mart Supercenter
Madison, AL
02.2024 - 07.2024
- Processed and managed customer orders efficiently through the shopping platform.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Dishwasher
Salt Factory Pub
Huntsville, Alabama
10.2023 - 02.2024
- Operated industrial dishwashing machines to maintain cleanliness standards.
- Assisted kitchen staff by organizing clean dishes and ensuring prompt availability.
- Restocked supplies and materials as needed to support kitchen operations.
Education
Some College (No Degree) - Computer Science
J.F. Drake State Technical College
Huntsville, ALSkills
- Problem Solving & Conflict Resolution
- Customer service & Client Relations
- Inventory management
- Team collaboration
- Data Entry & Compliance
- Technical troubleshooting
- Marketing & Sales Experience
Timeline
Bartender
Valley Hill Country
11.2024 - Current
Healthcare Agent
Automated Health Systems
07.2024 - 12.2024
Online Personal Shopper
Wal-Mart Supercenter
02.2024 - 07.2024
Dishwasher
Salt Factory Pub
10.2023 - 02.2024
Some College (No Degree) - Computer Science
J.F. Drake State Technical College