Sara Hutcheson
Glen Allen
Summary
Detail-oriented and customer-focused professional with experience in high-volume, fast-paced environments. Adept at managing multiple priorities, maintaining accuracy under pressure, and delivering exceptional client service. Seeking to leverage strong organizational skills, attention to detail, and interpersonal communication in a career as an Underwriting Operations Assistant in the insurance industry.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Capital Ale House
Glen Allen, VA
06.2015 - Current
- Accurately processed high-volume transactions, ensuring precision and compliance with company procedures.
- Maintained detailed records of sales and inventory, demonstrating organizational and record-keeping skills.
- Managed multiple tasks simultaneously in a fast-paced setting, prioritizing accuracy and timeliness.
- Trained and mentored new bartenders on cocktail preparation techniques and customer service standards.
- Collaborated with team members to streamline service processes, improving efficiency and customer satisfaction.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and creating a positive guest experience.
Server
Rise and Shine Diner
Ashland, VA
01.2018 - 02.2019
- Developed rapport with regular customers, fostering loyalty and repeat business.
Server
Cheeburger Cheeburger Restaurants
Glen Allen, VA
05.2014 - 05.2015
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server
Shoneys
Richmond, VA
03.2013 - 08.2014
- Provided exceptional customer service, ensuring positive dining experiences for guests.
Education
High School Diploma -
Glen Allen High School
Glen Allen, VA 09.2010 - 06.2014
Longwood University
Farmville, VA 08.2014 - 05.2015
Skills
- Data Entry & Accuracy Verification
- Client Service & Relationship Building
- Organization & Time Management
- Problem Solving & Conflict Resolution
- Team Collaboration & Communication
- Process Improvement & Efficiency
- Multitasking in High-Pressure Environments
- Regulatory Compliance Awareness
Timeline
Server
Rise and Shine Diner
01.2018 - 02.2019
Bartender
Capital Ale House
06.2015 - Current
Longwood University
08.2014 - 05.2015
Server
Cheeburger Cheeburger Restaurants
05.2014 - 05.2015
Server
Shoneys
03.2013 - 08.2014
High School Diploma -
Glen Allen High School
09.2010 - 06.2014