Rania Mohammed
Charlotte,NC
Summary
Tech-savvy and adaptable professional with extensive experience in chiropractic, dental, and administrative environments. Highly skilled in managing office operations, patient relations, scheduling, and multitasking across fast-paced workplaces. Known for an outgoing and friendly personality, strong ability to build and maintain lasting relationships, and a natural talent for learning new systems quickly. Demonstrates excellent organizational and communication skills, consistently ensuring efficient workflows and high-quality service delivery. With a proven record of handling diverse responsibilities with professionalism and composure, I bring a positive attitude, reliability, and a passion for helping others to every team I join. Outside of work, I enjoy spending time at the gym, practicing Pilates, and being in nature, which keeps me balanced, focused, and motivated. I pride myself on my great personality, adaptability, and ability to handle any challenge that comes my way.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Sales & Service
Toyota Dealership
Charlotte, NC
01.2022 - 2025
- Managed front desk operations, including greeting clients and directing them to the appropriate department.
- Assisted in scheduling automotive service appointments and maintaining accurate records.
- Handled high-volume calls and ensured excellent customer service.
- Supported administrative tasks, including data entry, filing, and client follow-ups.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Chiropractic Assistant & Administrative
Chiropractic Office
2022 - 2024
- Assisted chiropractor with patient preparation, therapies, and treatment support.
- Coordinated scheduling and managed patient records efficiently.
- Handled front desk operations, including phone management and appointment reminders.
- Supported insurance processing and patient billing inquiries.
- Assisted in patient intake and management, ensuring smooth clinic operations.
- Collaborated with team members to ensure high-quality service delivery in a fast-paced environment.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Software and checked information for accuracy.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
Dental Receptionist
Dental Office
01.2022 - 01.2024
- Scheduled and confirmed patient appointments while maintaining accurate records.
- Managed patient check-in, insurance verification, and billing support.
- Provided customer service and addressed patient concerns with professionalism.
- Assisted the dental team with administrative and clerical support.
Bookkeeper
Tax Office
01.2021 - 01.2023
- Supported tax preparation by maintaining accurate financial records.
- Assisted clients with tax-related inquiries and document collection.
- Performed bookkeeping tasks including data entry and account reconciliation.
- Ensured compliance with filing deadlines and confidentiality requirements.
- Tax Seasons
Education
High School Diploma - undefined
East Mecklenburg High School
Skills
- Front Desk & Reception Management
- Appointment Scheduling & Calendar Coordination
- Patient Intake & Record Management
- Insurance Verification & Billing Support
- Chiropractic Assisting & Patient Preparation
- Dental Office Procedures & Customer Service
- Tax Preparation Support & Bookkeeping
- Data Entry & Accuracy Verification
- Client Account Management
- Microsoft Office Suite (Word, Excel, Outlook)
- Multitasking & Time Management
- Strong Written and Verbal Communication
- Automotive Service Scheduling & Customer Assistance
- Problem-Solving & Conflict Resolution
- Team Collaboration & Independent Work Ability
Certification
CPF AND HIPPA COMPLIANCE
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales & Service
Toyota Dealership
01.2022 - 2025
Dental Receptionist
Dental Office
01.2022 - 01.2024
Bookkeeper
Tax Office
01.2021 - 01.2023
High School Diploma - undefined
East Mecklenburg High School
Chiropractic Assistant & Administrative
Chiropractic Office
2022 - 2024