Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demonte Heard

Batavia

Summary

Dynamic professional with a strong background in carpentry at Fontrick Door and sales management at Cricket Wireless. Skilled in frame construction and employee training, I excel in team collaboration and problem-solving. Known for achieving sales goals while maintaining high customer satisfaction, I bring a positive attitude and attention to detail to every project.

Overview

10
10
years of professional experience

Work History

Carpenter

Fontrick Door
Batavia
07.2024 - Current
  • Constructed and installed frames for various door types and styles.
  • Assisted in measuring and marking materials for precise assembly processes.
  • Inspected finished products to confirm quality and adherence to company standards.
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Worked independently on projects and tasks within carpentry team.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.

Sales Manager

Cricket Wireless
Buffalo
10.2015 - 06.2024
  • Managed customer inquiries and resolved issues to maintain high satisfaction levels.
  • Managed daily operations of sales department, including supervision of staff members.
  • Established relationships with key clients, while maintaining existing customer base.
  • Resolved customer complaints regarding sales and service.
  • Coached, developed and motivated team to achieve revenue goals.
  • Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Assisted with setting up special events such as holiday sales promotions or clearance sales.
  • Participated in sales training sessions and workshops to enhance sales skills and product knowledge.

Education

Some College (No Degree) - Criminal Justice

SUNY Buffalo State
Buffalo, NY

Skills

  • Employee training
  • Goals and performance
  • Sales planning
  • Social media savvy
  • Positive and upbeat
  • Exceptional multi-tasker
  • Sales strategy
  • Tool operation
  • Problem solving
  • Frame construction
  • Quality inspection
  • Team collaboration
  • Hand and power tools
  • Attention to detail
  • Custom woodworking
  • Construction safety practices

Timeline

Carpenter

Fontrick Door
07.2024 - Current

Sales Manager

Cricket Wireless
10.2015 - 06.2024

Some College (No Degree) - Criminal Justice

SUNY Buffalo State

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