Demonte Robinson
Atlanta,GA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Self-employeed
Atlanta, GA
12.2021 - Current
- Loss prevention securing the store making sure no one steals.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Maintained high levels of alertness throughout shifts.
- Investigated reported incidents to protect company assets.
- Identified suspicious activity to determine appropriate response.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Documented security-related situations and submitted in-depth reports to superiors.
Manager
Respected Roots
Atlanta, GA
07.2019 - 12.2022
- Manager that teaches other grooming consultants how to sell grooming products for the company.
- Created training modules and documentation to train staff.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed contracts before signing them on behalf of the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored staff performance and addressed issues.
- Maintained adequate staffing to meet objectives within budget.
Brand Ambassador
taliah waajid
Atlanta, GA
08.2018 - 02.2021
- I host different events with the company and give out sample bags of taliah waajid, which is a natural hair company for men, woman and kids.
- Gathered customer feedback for product development purposes.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Organized promotional events to introduce new products and services to the public.
- Conducted market research surveys to gather information about target audiences.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Collaborated with creative professionals to develop effective marketing strategies.
- Gave out product samples, coupons and pamphlets to encourage sales.
Education
Associate in General studies of science -
Atlanta Metropolitan State College
05.2019
High School Diploma in Information technology -
Northside High School
05.2013
Skills
- Loss Prevention
- Customer service
- Store management
- Operating systems
- Inventory control
- Electronic Surveillance
- Emergency Management
- Document Management
- Crime Prevention
- Access Control
- General Security
- High Level of Integrity
- Investigative Skills
Certification
- PSP LEVEL TWO LICENSE, 02/01/23, Present, THE LICENSE IS FOR HE OR SHE TO DO SECURITY FOR COMPANIES THAT REQUIRE A GUARD CARD TO WORK IN THE STATE OF TEXAS OR ANYWHERE IN THE UNITED STATES.
- PSP LEVEL THREE LICENSE, 02/01/23, Present, THE LICENSE IS FOR HE OR SHE TO DO SECURITY FOR COMPANIES THAT REQUIRE A GUARD CARD TO WORK IN THE STATE OF TEXAS OR ANYWHERE IN THE UNITED STATES.
- Guard Card, 02/01/23, Present
Additional Information
- COMPUTER SKILLS
- I attended Central Georgia Technical in spring 2014 Majoring in information technology.
- Computer application, introduction to computers, operating systems, computer concepts.
Timeline
Security Officer
Self-employeed
12.2021 - Current
Manager
Respected Roots
07.2019 - 12.2022
Brand Ambassador
taliah waajid
08.2018 - 02.2021
Associate in General studies of science -
Atlanta Metropolitan State College
High School Diploma in Information technology -
Northside High School