As a dedicated Computer Information Systems major at Hampton
University. I am actively seeking an internship to further develop my
technical skills and contribute to your team. I am particularly eager to
engage with projects that enhance system efficiencies and cybersecurity,
aiming to leverage my problem-solving skills and passion for technology to
drive your company's IT initiatives forward.
Overview
3
3
years of professional experience
Work History
Team Member
Dollar Tree
05.2024 - 08.2024
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Resolved customer issues promptly in a professional manner.
Developed positive customer relationships through friendly greeting and excellent service.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Team Member
Monster Mini Golf
05.2023 - 01.2024
Maintained a clean and organized work area for customers.
Developed strategies to improve customer satisfaction levels.
Assisted with training new staff members in job duties related to their
positions.
Onboard customers about the golf course.
Inform customers about different golfing options that were available.
Provided customer service support to ensure satisfaction.
Crew Member
Anita's Frozen Cotton Candy / Kaziville
04.2021 - 03.2023
Educated customers on menu items, product ingredients and nutritional
values.
Performed cashier duties such as taking orders, collecting payments and
providing change.
Followed all safety guidelines while operating equipment such as slicers,
fryers and ovens.
Greeted customers upon arrival, provided menus and answered
questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere
for guests.
Adhered to health department regulations regarding food handling
procedures.
Resolved customer complaints in a professional manner.
Organized and restocked supplies to support operations and team
productivity.
Took orders from patrons and input selections into store computer
system.
Maintained high standards of customer service during high-volume
work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted
positive image for business.
Education
Bachelor of Science - Computer Information Systems
Hampton University
Hampton, VA
05.2026
High School Diploma -
Mountain View HighSchool
Stafford, VA
05-2022
Skills
Skilled in using java developing
random numbers, scanners, for
loops, while loops, Do- while
loops, nested loops, switch
statements, math problems using
square root, cubed root, square,
multiplication, division, addition,
subtraction
Skilled in integrating PowerPoint
with other Microsoft Office Suite
products (Word, Excel) and
external applications to enhance
functionality and user experience
Ability to use and customize
styles, create templates, and
manage style sets for uniform
document appearance
Skilled in inserting and
formatting tables and charts to
represent data visually within a
document
Competent in using mail merge
for letters, labels, and emails,
enhancing office productivity
Proficient in adding footnotes,
endnotes, citations, and a
bibliography, crucial for
academic and research tasks
Proficient with conditional
statements (if, if-else, if-else-if)
Experienced in leveraging tools
like Zoom, Microsoft Teams, or
WebEx for remote presentation
delivery and virtual meetings
Skilled in creating interactive
presentations using action
buttons, hyperlinks, and custom
navigation to facilitate non-linear
presentations
Advanced knowledge of complex
animations and transition
techniques for creating highly
professional and engaging
presentations
Experienced in using
PowerPoint's collaboration
features, such as comments and
co-authoring, to work effectively
with teams on presentation
design and content refinement
Proficient at building spreadsheet
functions using Excel
Accomplishments
Outstanding Academic Achievement -
2021
The National Society of High School
Scholars - 2021
Dean's List - Fall 2023 & Spring 2024
Activities & Honors
S.R.T (Student Recruitment Team) -April
7th, 2023
FGG (First Generation Gems) - October
2023 - Present | Apart of Social Media
Committee
B2B (Brother To Brother) - October 2023 -
Present
NAACP (National Association for the
Advancement of Colored People) -
September 2023 - Present
BSU (BLACK STUDENT UNION) -
October 2021 - May 2022
References
Dr. Jean Muhammad Chair, jeana.muhammad@hamptonu.edu, 757-727-5564
Dr. Chutima Boonthum-Denecke Professor, chutima.boonthum@hamptonu.edu,
757-727-5082
Timeline
Team Member
Dollar Tree
05.2024 - 08.2024
Team Member
Monster Mini Golf
05.2023 - 01.2024
Crew Member
Anita's Frozen Cotton Candy / Kaziville
04.2021 - 03.2023
Bachelor of Science - Computer Information Systems