Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dempster Phillips

Edgefield,SC

Summary

Applying to fill the position of Service Advisor at your dealership. Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.

Overview

6
6
years of professional experience

Work History

Maintenance Technician

Quality Nissan
Greenwood, SC
01.2025 - Current
  • Job duties: routine maintenance on various cars, trucks, and SUVs, new and older models.
  • Diagnose customers’ concern and communicate with other technicians.
  • Performed preventative maintenance on vehicles to minimize downtime and enhance reliability.

Machine Operator

CCL
Clinton, SC
07.2024 - 01.2025
  • Job duties: set up and operate various label machines at an elevated level.
  • Troubleshoot and repair any machine issues in a timely manner.

Assistant Supervisor

Engineering Metals & Composites
West Columbia, SC
07.2020 - 07.2024
  • Job description: work with different engineering teams to improve production and cost in the assembly department and in the CNC department.
  • Delegated daily tasks to team members to optimize group productivity.
  • Ensured safety regulations were followed at all times by employees.

Assistant Sales Associate key holder

Advance Auto
Columbia, SC
01.2020 - 07.2024
  • Job duties: Key holder for night shift, help customers with finding the right parts for their vehicles.
  • Maintained inventory levels and organized stock in sales area.
  • Processed customer transactions accurately at point of sale.
  • Tracked customer orders from placement through delivery.
  • Assist the store manager with duties within the store.

Education

High School Diploma -

Piedmont Technical College
Greenwood, SC
09.2025

High School Diploma -

Strom Thurmond High School
Johnston, SC
06-1990

Skills

  • Frontline leadership training
  • Six Sigma training
  • Kia certification
  • Hyundai certification
  • Parts pro specialist
  • Vehicle maintenance
  • Team collaboration
  • Time management
  • Troubleshooting skills
  • Reporting and documentation
  • Customer service
  • Problem diagnosis
  • Preventative maintenance
  • Returns processing
  • Warranty administration
  • Six sigma methodologies
  • Lean manufacturing principles

References

References available upon request.

Timeline

Maintenance Technician

Quality Nissan
01.2025 - Current

Machine Operator

CCL
07.2024 - 01.2025

Assistant Supervisor

Engineering Metals & Composites
07.2020 - 07.2024

Assistant Sales Associate key holder

Advance Auto
01.2020 - 07.2024

High School Diploma -

Piedmont Technical College

High School Diploma -

Strom Thurmond High School

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Dempster Phillips