DeMya Bonner
Memphis,TN
Summary
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Learning Ambassador
Amazon
09.2022 - Current
- Involved in the developing, planning and conducting of training activities and and also supervise the performance of training activities done by trainees.
- Organized workshops and events aimed at enhancing students' knowledge base.
- Participated in training sessions related to eLearning tools and techniques.
- Perform any activities that is intended to increase the knowledge, skills, and abilities of Amazon employees
- Utilized a variety of educational technologies to enhance instruction where appropriate.
Assistant Manager
Popeye's Chicken and Biscuits
04.2017 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Attended monthly sales meetings and reported pertinent information to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Security Guard
Allied Universal Security Services
05.2018 - 12.2022
- Secured personnel and premises by inspecting buildings and patrolling property.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports regarding violations of policies or procedures.
- Provided customer service assistance to staff and visitors in a professional manner.
- Conducted daily security patrols of assigned areas.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and reported findings to management.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Daycare Teacher
TLC Learning Academy
03.2019 - 11.2021
- Organized and led activities to promote physical, mental and social development.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Sparked creativity and imagination by helping children discover new things each day.
- Introduced learning activities and imaginative play to teach children to explore.
- Read aloud and played alphabet games to encourage early literacy.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Encouraged creativity through art projects and storytelling.
- Assisted with toilet training and diaper changing when necessary.
- Supervised children during meal times, playtime, and other activities.
Education
High School Diploma -
Whitehaven High School
Memphis, TN05.2017
Skills
Group and Individual Instruction
- Differentiated Instruction
- Customer Service
- Presentation Customization
- Administrative Functions
- Performance Monitoring
- Problem-Solving
- Social Media Expertise
- Computer Operation
- Flexible Schedule
- Quality Assessment
- Teamwork and Collaboration
- Attention to Detail
- Verbal and Written Communication
- Influential and Persuasive
- Team Player
- Customer Relations
- Communication Skills
- Peer Mentoring
- Training facilitation
Timeline
Learning Ambassador
Amazon
09.2022 - Current
Daycare Teacher
TLC Learning Academy
03.2019 - 11.2021
Security Guard
Allied Universal Security Services
05.2018 - 12.2022
Assistant Manager
Popeye's Chicken and Biscuits
04.2017 - 08.2023
High School Diploma -
Whitehaven High School