Dena Belus

Initiated CNC table cutting patterns using various materials, including foam with band saw.

Aided production crew in kitting department to enhance workflow efficiency.

• Supervised daily operations on production floor, ensuring adherence to quality and safety standards.
• Coordinated team efforts to maintain adequate coverage and optimize workflow processes.
• Scheduled incoming orders based on capacity and customer requirements.
• Conducted performance evaluations to identify staff competencies and development needs.
• Developed training programs focused on enhancing team skills and operational effectiveness.
• Assigned tasks and monitored workflow to maximize overall efficiency.

• Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
• Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
• Repaired and adjusted frames to meet customer needs.
• Used hands, heat and tools to bend and shape frames to fit customer's face.
• Checked finished lenses for conformance to order specifications, quality and customer needs.
• Answer phones, scheduling appointments and filing of charts.
• Programing in of new products, frames and lenes.

• Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
• Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
• Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
• Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
• Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
• Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
• Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
• Developed and maintained exceptional customer service standards.
• Optimized profits by controlling food, beverage and labor costs daily.
• Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
• Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.