Accomplished Health Care Supervisor with a proven track record at Capital Care Inc, specializing in healthcare management and staff development. Streamlined operations and enhanced patient care, achieving a 20% increase in work efficiency. Expert in regulatory affairs and emergency preparedness, I lead teams to exceed quality improvement goals through innovative strategies and meticulous attention to patient confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Care Supervisor
Capital Care Inc
Hyattsville, MD
10.2023 - Current
Developed systems for efficient management of daily operations in the house.
Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Explained goals and expectations required of trainees.
Organized and maintained household inventory records, including supplies and equipment.
Ensured compliance with local health and safety regulations at the residence.
Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
Communicated with maintenance team on damages to repair.
Established standards for cleanliness, hygiene, and orderliness throughout the house.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Delegated work to staff, setting priorities and goals.
Health Care Program Coordinator
Inter Care Services LLC
Gaithersburg, MD
07.2023 - Current
Coordinated professional development workshops for staff to enhance program delivery.
Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
Coordinated scheduling and logistics for events annually, ensuring seamless execution.
Prepared periodic reports, financial statements and records on program activities for management.
Maintained up-to-date records related to program activities.
Developed and maintained budgets for various programs, optimizing resource allocation.
Served as a liaison between external organizations and partners involved in delivering programming services.
Certified Nursing Assistant & CMT
Brookdale Assisted Living
Potomac, MD
10.2023 - 03.2024
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Responded quickly to emergency situations involving sudden illness or injury.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Observed and reported unusual symptoms and changes to charge nurse. This increased our work efficiency by 20%
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Health Care House Manager
Our Care Inc
Hyattsville, MD
03.2021 - 12.2023
Monitored and maintained supply of medical equipment, tools and accessories.
Distributed patient satisfaction surveys to address patient concerns, issues and grievances.
Chaired staff meetings, providing status updates on key activities to clinical management.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Monitored department budget to prepare accurate reports about findings.
Developed and maintained computerized record management systems to store and process data.
Maintained records management system to process personnel information and produce reports.
Conducted regular meetings with staff to discuss their job duties and performance issues.
Education
Associate of Applied Science - Certified Nursing Assistant/ CMT
AMC Career Institute
Waldorf, MD
01-2021
Bachelor of Science - Health Services Administration
University Of The Gambia
Banjul, The Gambia
09-2005
Skills
Healthcare management
Staff training and development
Emergency preparedness
Facility management
Regulatory affairs
Operations management
Patient confidentiality
Quality improvement
Languages
English
Professional
French
Professional
Certification
Certified Nursing Assistant
Certified Medication Technician
Accomplishments
Bachelors In Health and Human Services
Timeline
Health Care Supervisor
Capital Care Inc
10.2023 - Current
Certified Nursing Assistant & CMT
Brookdale Assisted Living
10.2023 - 03.2024
Health Care Program Coordinator
Inter Care Services LLC
07.2023 - Current
Health Care House Manager
Our Care Inc
03.2021 - 12.2023
Associate of Applied Science - Certified Nursing Assistant/ CMT
AMC Career Institute
Bachelor of Science - Health Services Administration