Dena Eifler
Litchfield Park,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Dispatch Coordinator
Upside Delivery
02.2023 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Received new orders, prepared documentation, and assigned personnel.
- Tracked delivery progress to identify possible delays and provide real-time updates to customer
Dispatch Clerk
FWF Logistics
06.2005 - 09.2021
- Tracked call logs and shift data to enter into computer system.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Education
Harper Creek High School
Battle Creek, MI06.1977
Skills
- Dispatch Procedure
- Paperwork Submission
- Client Satisfaction
- Problem Assessment
- Effective Communication
- Standard Operating Procedures Proficient
Timeline
Dispatch Coordinator
Upside Delivery
02.2023 - Current
Dispatch Clerk
FWF Logistics
06.2005 - 09.2021
Harper Creek High School