Dena Irby
Instructional Designer
Humble,TX
Summary
Highly creative and results-oriented Instructional Designer with over 15 years of experience in developing and implementing engaging learning programs. Demonstrated expertise in designing and delivering effective eLearning, video-based training, and instructor-led courses using tools such as Adobe Captivate and Camtasia. Committed to creating innovative learning solutions that drive performance and align with business objectives. Seeking a challenging role to leverage expertise in instructional design and graphic design to enhance learning experiences.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Instructional Designer
Dark Matter Technologies LLC
Houston, TX
01.2020 - Current
- Company Overview: (formerly Black Knight, Inc – Origination Technologies) Software Developer for the mortgage industry
- Develop instructor-led training materials that supported face-to-face and virtual classroom instruction for blended learning environments.
- Enhance e-learning experience by designing interactive and engaging instructional materials.
- Manage multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
- Collaborate with subject matter experts to create accurate, relevant, and effective learning content.
- Apply adult learning principles to ensure optimal engagement levels among diverse groups of learners.
- Incorporate best practices in instructional design methodologies like ADDIE, SAM, and Agile into project workflows.
Product and Process Trainer
Dark Matter Technologies LLC
Houston, Texas
05.2018 - 01.2020
- Company Overview: (formerly Black Knight, Inc – Origination Technologies) Software Developer for the mortgage industry
- Created engaging learning experiences by incorporating real-world examples and case studies into the curriculum.
- Developed comprehensive training materials, resulting in improved overall performance among trainees.
- Streamlined training modules for increased trainee comprehension and retention.
Training Development Manager
Black Knight, Inc. - Lending Solutions
Houston, Texas
06.2016 - 05.2018
- Company Overview: Software Developer for the mortgage industry
- Drove innovation within training design team by fostering an environment that encourages creative problem-solving.
- Implemented robust documentation practices that facilitated knowledge sharing within the design team and improved overall productivity.
- Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
- Facilitated knowledge sharing sessions within team, fostering culture of continuous improvement and innovation.
Product and Process Trainer
Black Knight, Inc. - Lending Solutions
Houston, Texas
10.2014 - 06.2016
- Company Overview: Software developer for the mortgage industry.
- Created engaging learning experiences by incorporating real-world examples and case studies into the curriculum.
- Developed comprehensive training materials, resulting in improved overall performance among trainees.
Training Specialist
AT&T Device Support Centers - Flextronics, LLC
Austin, Texas
06.2009 - 12.2013
- Company Overview: Flextronics is a contractor for AT&T Wireless and provides in-store technical support for AT&T customers' wireless devices.
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
- Designed interactive e-learning modules for remote employees, expanding access to training resources and fostering a culture of continuous learning.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
Graphic Designer (Volunteer Position)
Secular Houston
Houston, Texas
12.2023 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Created digital image files for use in digital and traditional printing methods.
- Completed final touches for projects such as images sizes and font selection.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
Social Media Manager (Volunteer Position)
SHORE (Secular Houston Organizing for the Right to Equality)
Houston, Texas
02.2024 - Current
- Design and post original artwork related to organization's causes to drive social media engagement
- Create compelling visual content for various marketing campaigns including posters, flyers, brochures, stickers, etc
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
Education
Bachelor's of Fine Arts (BFA) - Graphic Design
Sessions College For Professional Design
Phoenix, AZ 08.2018 - 08.2024
Skills
Adult Learning Principles
ADDIE
Learning Management Systems (LMS)
Adobe Captivate
Adobe Creative Cloud
Camtasia Studio
Certification
E-Learning Instructional Design Certificate, Association for Talent Development, 01/17
Timeline
Social Media Manager (Volunteer Position)
SHORE (Secular Houston Organizing for the Right to Equality)
02.2024 - Current
Graphic Designer (Volunteer Position)
Secular Houston
12.2023 - Current
Instructional Designer
Dark Matter Technologies LLC
01.2020 - Current
Bachelor's of Fine Arts (BFA) - Graphic Design
Sessions College For Professional Design
08.2018 - 08.2024
Product and Process Trainer
Dark Matter Technologies LLC
05.2018 - 01.2020
Training Development Manager
Black Knight, Inc. - Lending Solutions
06.2016 - 05.2018
Product and Process Trainer
Black Knight, Inc. - Lending Solutions
10.2014 - 06.2016
Training Specialist
AT&T Device Support Centers - Flextronics, LLC
06.2009 - 12.2013