Dena Martha

Managed procurement processes by sourcing and purchasing materials, supplies, and equipment.

Reviewed purchase requisitions to verify specifications, quantities, and delivery timelines.

Coordinated with suppliers to ensure timely, cost-effective delivery of goods.

Collaborated with finance, operations, and quality assurance teams to align purchasing activities.

Monitored supplier performance metrics, including lead time variance and order accuracy rates.

Utilized inventory management software for tracking stock levels and generating reports.

Ensured accurate and timely delivery of goods through coordination with shipping and receiving departments.

Supporting the Sales Account Managers and Regional Account Managers in Onboarding new dealers

Creating a new account for on-boarded dealer

Sending Customer Agreement contracts to dealers via Docusign for completion

Verifying all documents received by the dealer via State and local websites

Analyzing and checking contracts for errors, correcting errors & sending amendments for approval

Setting up and linking ePay/Paycom and SAGE for dealers to purchase products and services

Generated reports to equip dealers and account managers with actionable insights

Proactively resolved challenges for dealers to ensure smooth operations

Managed compliance reports to confirm adherence of all dealers to State laws

Coordinated logistical deployment of benefits counselors to optimize enrollment processes.

Established enrollment parameters in systems according to broker and account specifications.

Developed comprehensive enrollment guides for user reference to facilitate understanding.

Created and delivered training materials to improve enrollment effectiveness.

Prepared post-enrollment reports highlighting key insights for accounts and brokers.

Proactively resolved challenges, implementing solutions to enhance enrollment outcomes.

Collected and analyzed enrollment data to identify trends that drive growth opportunities.

Managed daily operational tasks to support account openers and ensure smooth workflow.

Processed daily orders with precision and efficiency.

Reviewed and corrected delivery routes to ensure timely stops.

Tracked inventory daily, minimizing discrepancies and maintaining accuracy.

Updated holiday schedules to reflect changes for drivers and office staff.

Generated daily reports for senior management to support informed decision-making.

Oversaw daily operations of ABD company store, ensuring smooth workflow.

Collaborated with brand managers to manage merchandise for promotions effectively.

Directed daily staff operations at family-run restaurant to ensure smooth service and customer satisfaction.

Managed front of house operations in busy ice cream and hamburger restaurant.

Trained and supervised staff to maintain high standards of customer service and teamwork.

Coordinated seating arrangements to optimize guest flow during peak hours.

Coordinated communication among designers, customers, and manufacturers to ensure accurate furniture orders.

Placed orders and tracked invoices to guarantee timely deliveries.

Facilitated resolution of service issues between customers and manufacturers to enhance satisfaction.

Scheduled and confirmed technician appointments for in-home repairs, ensuring prompt service delivery.

Verified all purchase orders and releases for productive and nonproductive materials.

Documented vendor corrections and processed returns to enhance inventory accuracy.

Ensured accurate billing of freight costs to maintain financial integrity.

Reviewed mortgage files for errors to ensure compliance and accuracy.

Requested documents and record information to facilitate timely processing of files.

Confirmed completion and correctness of documents before final submission.

Organized documents in numerical order, incorporating cross-references for easy access.

Assisted colleagues to promote teamwork and enhance operational efficiency.

Executed tasks independently, maintaining high output with minimal supervision.

Directed incoming calls efficiently, providing accurate information to stakeholders.

Sought additional responsibilities to align with team goals and boost productivity.