Dena Walker

I ran the register stocked cleaned & worked in kitchen when needed

• Supervised daily operations to ensure smooth restaurant functioning.
• Trained staff on food safety and customer service protocols.
• Assisted in resolving customer complaints with effective communication skills.
• Resolved customer complaints in a professional manner.
• Trained new employees on job duties and company policies.
• Assigned tasks to employees
• Provided guidance and support to team members when needed.
• Interacted with customers regularly to ensure their needs were met.
• Ensured compliance with safety regulations, company policies, and procedures.
• Closed the store & ran the night shift

• Supervised daily operations and ensured compliance with food safety standards.
• Trained and mentored staff in customer service and food preparation techniques.
• Managed inventory levels and placed orders to maintain stock availability.
• Developed staff schedules to optimize labor efficiency during peak hours.
• Conducted regular quality checks on food products and service delivery.
• Resolved customer complaints promptly to ensure satisfaction and loyalty.
• Monitored staff performance and addressed issues.
• Coached, mentored and trained team members in order to improve their job performance.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained employees on additional job positions to maintain coverage of roles.
• Provided leadership during times of organizational change or crisis situations.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
• Managed inventory levels to meet demand without overstocking, reducing waste.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Delegated work to staff, setting priorities and goals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Implemented quality control measures to uphold company standards.

• Developed engaging lesson plans for various subjects and age groups.
• Facilitated interactive learning activities to enhance student participation.
• Assessed student progress through regular evaluations and feedback sessions.
• Implemented innovative teaching strategies to address diverse learning styles.
• Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
• Attended meetings, training and activities to enhance skills and credentials.
• Prepared instruction through lesson plans to address student's assessed needs, goals and objectives.
• Planned instruction to achieve objectives based upon student needs and established curriculum.
• Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
• Monitored student behavior in order to maintain an effective teaching environment.
• Incorporated current events into lessons in order to engage student interest in real world applications.
• Maintained accurate records to comply with federal, state and local standards.
• Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
• Helped mentally handicapped people with every day life skills