Experienced with managing production schedules and team performance to ensure timely and quality output. Utilizes strategic planning and problem-solving skills to streamline operations and improve efficiency. Track record of fostering collaborative work environment and navigating complex production challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Production Supervisor
Smithfield Foods
Smithfield, VA
05.2017 - Current
Safety and Compliance: Perform daily inspections on the production floor to identify unsafe conditions and take immediate corrective action as needed. Lead safety audits, champion ergonomic initiatives, and ensure adherence to HACCP and USDA regulations.
Product Quality and Training: Maintain product quality by enforcing the Food Safety and Food Quality plans, training employees on safe operating procedures (including lock-out/tag-out), and ensuring tasks are performed according to product specifications. Developed training materials for new hires, improving onboarding efficiency and knowledge retention.
Operational Efficiency: Track and analyze production yields, efficiencies, and variances, working with Operations Managers and Supervisors to improve workflows and equipment use to minimize downtime and reduce costs.
Team Leadership and Communication: Direct and provide guidance to hourly production employees, ensuring alignment on safety, quality, and production goals. Lead monthly line meetings and walk the production floor daily.
Continuous Improvement: Analyze key product performance metrics, identify areas for improvement, and suggest changes to enhance production efficiency, minimize costs, and maintain high standards of quality.
Field Inventory Specialist
WIS International Services
Virginia Beach, VA
07.2015 - 03.2019
Inventory Management: Track inventory input and output, maintain accurate records, and monitor the movement of inventory to ensure optimal stock levels.
Reporting: Identify low-stock and surplus inventory, report discrepancies, and take corrective actions as necessary.
Quality Control: Check returned goods for damage and separate them for resale, ensuring that all shipments are properly received and recorded in the database.
Process Improvement: Develop and implement inventory control procedures to enhance efficiency and reduce discrepancies in inventory records.
Collaboration: Work closely with other departments to coordinate inventory-related tasks and ensure smooth operations within the supply chain.
Training Manager
Chic-Fil-A
Portsmouth, VA
04.2013 - 08.2016
Training and Development: Participate in training sessions to enhance product knowledge, customer service skills, and operational procedures. Mentor new team members and help them acclimate to the Chick-fil-A culture and expectations.
Customer Service Excellence: Provide exceptional service to customers by greeting them warmly, taking orders accurately, and ensuring a pleasant dining experience. Address customer inquiries and resolve issues promptly to maintain high satisfaction levels.
Food Preparation: Prepare food items according to Chick-fil-A’s quality standards and safety guidelines. This includes cooking, assembling, and packaging menu items while ensuring freshness and presentation.
Team Collaboration: Work effectively as part of a team, supporting fellow team members in various roles during busy shifts. Foster a positive work environment through open communication and mutual respect.
Inventory Management: Assist in monitoring inventory levels and restocking supplies as needed. Report low stock items to management to ensure that all necessary ingredients and materials are available for operations.
Time Management: Demonstrate effective time management skills by prioritizing tasks and managing workload during busy periods. Ensure that all responsibilities are completed within designated timeframes.
Communication Skills: Exhibit strong verbal communication skills when interacting with customers and team members. Listen actively to customer needs and respond appropriately to enhance the service experience.
Adaptability: Remain flexible and adaptable to changing circumstances, such as menu changes, staffing needs, or unexpected customer volume. Embrace a positive attitude in the face of challenges.
Education
No Degree -
Portsmouth Medical - PCA
Portsmouth, VA
10.2018
High School Diploma -
I.C. Norcom High School
Portsmouth, VA
01.2013
Skills
Lean Manufacturing
Safety Procedures
Quality Control
Team Leadership
Problem-Solving
Communication
SAP ERP
Inventory Management
Performance Monitoring
Scheduling Efficiency
Accomplishments
Supervised team of 30+ staff members.
Maintained line yields of 80.16/80 % standard.
100% safety compliance maintained monthly.
Acknowledged for strong teamwork skills and willingness to assist colleagues to meet deadlines.
Noted for maintaining a clean, organized, and efficient work environment.
Appreciated for proactive problem-solving and preventing production delays.
Recognized for exceeding daily production targets without compromising quality.