Denasia Ford
Pickerington,OH
Summary
Dedicated professional skilled in safety inspections and compliance. Expertise in training and mentoring staff to uphold safety standards and prevent workplace accidents. Focused on fostering a culture of safety and preparedness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Site Safety Lead
HDSupply
Groveport, OH
06.2022 - 01.2026
- Conducted safety audits to identify hazards and ensure compliance with regulations.
- Developed and implemented training programs on safety procedures for staff.
- Monitored incident reports, analyzing trends to improve workplace safety initiatives.
- Collaborated with management to create emergency response plans enhancing preparedness.
- Facilitated regular safety meetings, promoting awareness and encouraging employee input on improvements.
- Maintained accurate records of safety inspections and regulatory compliance documentation.
- Assisted in the investigation of accidents, providing insights for corrective actions and prevention strategies.
- Recognized, documented, and advised on removal of hazards.
- Led emergency response drills, ensuring staff readiness for various emergencies including fires, chemical spills, and medical crises.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Reviewed contractor safety performance metrics regularly, ensuring adherence to established health and safety standards throughout project durations.
- Developed and implemented safety training programs, enhancing employee compliance with regulations.
- Facilitated emergency response drills, ensuring team preparedness for potential incidents.
- Facilitated training for over 200 employees.
Front Desk Receptionist
Hampton Inn By Hilton
Hilliard, OH
06.2021 - 06.2022
- Greeted guests warmly, ensuring positive first impressions and a welcoming atmosphere.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
- Processed check-ins and check-outs accurately, maintaining smooth front desk operations.
- Maintained cleanliness and organization of front desk area, adhering to safety standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
Caregiver
ComForCare
Reynoldsburg, OH
03.2020 - 06.2021
- Assisted clients with personal care routines, ensuring comfort and dignity in all interactions.
- Monitored client health conditions, reporting changes to healthcare professionals for timely intervention.
- Developed personalized care plans in collaboration with families and healthcare teams to address individual needs.
- Provided compassionate support to clients, enhancing their daily living activities and overall well-being.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Claims Adjuster
Safelite Auto Glass
Dublin, OH
10.2018 - 01.2020
- Evaluated auto glass claims to determine coverage and liability effectively.
- Collaborated with repair facilities to coordinate timely service for customers.
- Reviewed documentation and inspected vehicles to assess damage accurately.
- Communicated with policyholders regarding claim status and resolution processes.
Customer Service Representative
VXI Global Solutions- AT&T BLUE
Youngstown, OH
09.2016 - 10.2018
- Resolved customer inquiries and complaints efficiently, ensuring high levels of satisfaction.
- Guided customers through product features and services, enhancing user experience.
- Collaborated with team members to streamline support processes, improving response times.
- Trained new representatives on customer service protocols and system navigation.
- Enhanced customer loyalty by resolving concerns and promoting retention strategies.
- Collaborated with cross-functional teams to improve service delivery and customer satisfaction.
- Analyzed customer feedback to identify trends and implement service enhancements.
- Developed training materials for new team members, improving onboarding efficiency.
- Implemented process improvements that streamlined workflow and reduced response times.
Crew Member
McDonald's
Pickerington, OH
05.2014 - 08.2016
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare menu items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new team members on operational procedures.
- Resolved customer complaints effectively, enhancing guest satisfaction experience.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Pickerington High School Central
PickeringtonSkills
- Safety and compliance inspections
- Training and mentoring
- Recordkeeping skills
- Accident prevention
- Incident investigations
- OSHA standards and codes
- Hazard identification
- Safety training
- Site visits
- Workplace inspections
- Safety audits
- Records/files maintenance
- Injury reporting
- Risk management
- CPR/ARC/AED
- Chemical handling
- Bloodborne pathogen analysis
- Hazardous materials management
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Microsoft Excel
- Relationship building
- Microsoft outlook
- Scheduling
- Follow-up skills
- Product knowledge
- Documentation
- Administrative support
Certification
- EHS - Environmental Health and Safety Professional
- Safety in motion
- Adult First Aid/CPR/AED, American Red Cross - 03/13/2025-03/13/2027
Timeline
Site Safety Lead
HDSupply
06.2022 - 01.2026
Front Desk Receptionist
Hampton Inn By Hilton
06.2021 - 06.2022
Caregiver
ComForCare
03.2020 - 06.2021
Claims Adjuster
Safelite Auto Glass
10.2018 - 01.2020
Customer Service Representative
VXI Global Solutions- AT&T BLUE
09.2016 - 10.2018
Crew Member
McDonald's
05.2014 - 08.2016
High School Diploma -
Pickerington High School Central