Hi, I’m
Denay Lauland
Plaquemine,Louisiana
Summary
Dependable professional with strong background in computer control, document control, customer service skills, etc. Maintains safety and performance in all aspects. Dedicated to quality and always professional.
Overview
6
years of professional experience
Work History
Kelly ServicesPlaquemine, LA
ES&S Technician
09.2023 - 01.2024
Job overview
- Replaced defective components or parts as needed.
- Reviewed and verified credentials of applicants to ensure accuracy and compliance with established guidelines.
- Developed and implemented policies and procedures for the credentialing process.
- Issue badges to sub contractors in Dow & Tenant companies.
- Check credentials for potential employees.
Side Porch DaquirisAddis, LA
Bartender
04.2023 - 12.2023
Job overview
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Kelly ServicesPlaquemine, LA
Document Control Specialist
05.2021 - 09.2023
Job overview
- Managed document processes through scanning, filing and transmitting while following all standard procedures
- Organized, maintained and safeguarded files and databases.
- Reviewed contracts to determine documentation required for each phase of project.
- Properly prepared and shipped records for storage at offsite facilities.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Monitored activities to assess compliance with records policies and document management regulations.
- Archived files and retrieved information.
Registrar Of Voters OfficePlaquemine, LA
Receptionist Administrator
09.2019 - 05.2021
Job overview
- Managed full-cycle voter outreach, early voting and election day operations, results tabulation and reporting procedures.
- Checked voter identification and signed in registered voters prior to administering ballots.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Iberville Parish Clerk Of CourtPlaquemine, LA
Student Intern
06.2019 - 09.2019
Job overview
- Scanned documents and images into computer systems accurately and efficiently.
- Responded promptly to customer questions or concerns in person or via phone calls.
- Assisted customers in understanding the requirements for obtaining a birth certificate & filling out the request form.
Carbos SeafoodPlaquemine, LA
Waitress/Hostess
06.2018 - 03.2020
Job overview
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
Math Science Arts AcademyPlaquemine, LA
High School Diploma
05.2019
References
Roosevelt Scott - 225.931.2366
ES&S Technitian
Alessi Gant - 302.883.5097
ES&S Technitian
Amy Patin - 225.413.1209
Clerk of Court in Iberville Parish
Timeline
ES&S Technician
Kelly Services
09.2023 - 01.2024
Bartender
Side Porch Daquiris
04.2023 - 12.2023
Document Control Specialist
Kelly Services
05.2021 - 09.2023
Receptionist Administrator
Registrar Of Voters Office
09.2019 - 05.2021
Student Intern
Iberville Parish Clerk Of Court
06.2019 - 09.2019
Waitress/Hostess
Carbos Seafood
06.2018 - 03.2020
Math Science Arts Academy
High School Diploma