DENAY REYNOLDS
Belleville,IL
Summary
Driven Site Director highly effective at administration, management and leadership. Engaging and enthusiastic professional with extensive understanding of programs, decision making and team building needs. Pursuing long-term position with growth-oriented organization.
Overview
27
27
years of professional experience
Work History
Pretrial Officer
Office Of Statewide Pretrial Services
03.2023 - Current
- Complete thirty or more investigation reports weekly for defendants arrested on criminal felony charges and complete criminal histories.
- Interview justice involved individuals, assemble information and data concerning employment, residency, criminal record, and social background of arrested persons.
- Collect records for criminal history and failure to appear history through electronic judicial case management systems, pretrial case management systems, LEADS/NCIC, and other sources.
- Verify and document information collected from defendants through collateral contacts to ensure accuracy and completeness of reports prepared for St. Clair County judges five days out of the week.
- Administer pretrial intakes and monitor defendant’s compliance with pretrial conditions through regular, documented, contact with defendants in person, by telephone, text message, email, or virtually.
- Install GPS monitors on defendants who are released on pretrial supervision. Supervise all of St. Clair County pretrial defendants.
Deputy Juvenile Officer
Saint Louis County Family Courts
06.2022 - 03.2023
- Worked closely with judges, lawyers, and community agencies that provide supervised visitation and custody exchange services, and domestic violence advocacy.
- Provided Intra-Family Mediation services, assisted judicial officers in all Family courts, and filed motions for juveniles and families, as needed.
- Linked families to community resources, as needed, and conducted home, school, and community visits, with purpose of gathering further pertinent assessment information on Home Study Investigations
- Testified before Court as to current environment of given client on Home Study Investigations
- . Provided myriad of ongoing services and casework consistent with needs of children and youth, their families, and unit of assignment.
- Built solid relationships with staff and residents to keep institution safe and secure.
Site Director
Employment Connection/Cure Violence Program
08.2020 - 01.2022
- Facilitated effective communication between internal and external stakeholders.
- Assisted National Director in partnering with neighborhoods, community leaders, and police departments to support creation of solutions to gun violence in Saint Louis.
- Responsible for facilitation and development of strategic plan to implement safe streets.
- Developed key collaboration with educators, faith-based leader involvement, department of Health, criminal justice participation, youth, and families.
- Identified data needs and collaborated on development of data systems that can inform development and monitoring of future development of violence prevention/reduction strategies.
- Performed continuous evaluations of staff successes and failures, and implemented improvement plans.
- Created weekly and monthly reports and presentations for steering committee and stakeholders.
- Networked with various stakeholders to build relationships with law enforcement, school leaders, and community members.
- Identified crisis calls and arranged for emergency assistance to resolve important problems such as gun violence in catchment area.
- Recruited and hired top-quality staff to fill important positions.
(PRN) Mental Health Clinician
Chestnut Health System
04.2019 - Current
- Supervise In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
- Manage property management and tenant issues reaching successful resolutions, including but not limited to tenant and or landlord complaints, monitoring non-payment of rent, distribution of notices and/or establishing rent repayment agreements as needed.
- Verify successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Conduct assessments to determine individual needs and developed personalized care plan to address stated objectives.
- Apply evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
- Attend training to deepen professional skillset and assist in training fellow store associates on existing and new training programs.
Director of Residential
ALM Center
01.2020 - 06.2020
- Implemented and coordinated staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Developed team communications and information for meetings.
Regional Director
Preferred Family Healthcare Inc.
12.2018 - 08.2019
- Provided individual counseling to emotionally and physically disabled adults; and coordinating the service necessary to prepare mentally and physically disabled adults.
- Served as a non-clinical Regional Director for three sites with individuals diagnosed with Mental Illness and Special needs.
- Oversaw an Employment program that serviced individuals with Developmental Disabilities, Substance Abuse, and released from the justice system.
- Cultivated and maintained relationships with funding agencies, stakeholders and community partners .
- Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, payroll, performance appraisals and employee benefits.
- Planed and conducted new employee orientation and assist with the onboarding of new and transitioning employees.
- Maintained and monitored a safe, supportive environment within the facility to ensure that activities were carried out in a professional and well-maintained facilities.
- Orchestrated positive media coverage and stakeholder relations as public face of Preferred Healthcare company.
Director of Career Development
Vatterott College
10.2017 - 11.2018
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed and implemented strategies that improve retention Ensured placements outcomes and ensured with ACCSC, ECA, VEC, accreditation states guidelines and standards.
- Actively managed an existing portfolio of individual, company and organization donors and prospects with regular visits, called and followed up activities
- Cultivate and maintain relationships with funding agencies, community partners and other stakeholders .
- Monitored and analyzed daily student attendance, homework and discipline records.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
Career Transition Manager
St. Louis Job Corps
11.2006 - 09.2017
- Contract was out bided Performed on-site program monitoring for 5 satellite sites to assess compliance with contract, regulations, state and federal policies, program quality, and overall effectiveness of program outcomes.
- Cultivate and maintain relationships with Department of Labor, community partners and other stakeholders.
- Monitored and analyzed fiscal/programmatic performance and procedures to ensure compliance with contractual requirements, federal, state and local regulations, as well as internal policies.
- Audited training to assure that staff understood requirements, both from personal and operational standpoint. Audited Department of Labor CITRIX system to ensure all documentation was accurate and completed by all staff.
- Performed internal quality, safety checks for each site. Ensured that program standards, policy and procedures were implemented daily.
- Coordinating with human resources departments to ensure that all necessary paperwork is processed correctly.
- Leading meetings with team members to discuss changes in procedures or goals.
Manager of Career Development
St. Louis Job Corps
11.2006 - 08.2014
- Designed course materials and supported implementation.
- Contributed to development of comprehensive employee training courses.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Planned and monitored implementation of technology-based learning programs.
- Developed workforce training programs to improve organizational efficiency.
- Targeted diverse learning modalities in development of new course content and training programs.
Program Coordinator
Saint Louis Job Corps
11.2006 - 01.2008
- Taught and facilitated each student to become acclimated to the campus.
- Identified high-risk students and made referrals if needed and documented all learning styles and case notes on a weekly basis Taught and facilitated each student in a classroom setting to become acclimated to student life.
- Monitored and analyze daily student attendance, homework, and discipline records; created new systems and structures to proactively address school’s areas of need Developed and implemented a variety of teaching strategies.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Residential Youth Advisor
Epworth Children and Family Services
08.2006 - 05.2015
- Provided key emotional support to special needs , mental ill, and emotional disturbed youth.
- Applied clinical and behavioral knowledge to maintain safety during crisis moments.
- Completed all necessary reports and documentation to maintain thorough, accurate case records.
- Assisted families in developing and maintaining support network by identifying and utilizing community resources and services.
- Interviewed clients individually and in group and family sessions to assess situations and determine available resources and services.
Crisis Intervention Manager
Better Family Life Inc
06.2001 - 11.2006
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Used skills such as active listening and collaborative problem-solving daily to connect with victims of rap and address concerns.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Part Time Live-in Program Coordinator
Presbyterian Children Services
03.2001 - 03.2003
- Provided case management services that included the arrangement and coordination of individuals treatment and rehabilitation needs, as well as other medical, social, and educational services and supports; coordination of services and support activities.
- Provided primary care for disturbed adolescents in a live-in quarter with DD and MR/DD clients.
- Maintained a therapeutic living environment by utilizing positive interaction with clients Supervise and/or dispense any medications; recorded medication documentation.
- Provided clients with recommendations to community resources.
- Performed client assessments and developed treatment plans.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Medical Case Manager
Saint Mary Hospital
10.1999 - 11.2001
- Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
- Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Developed medicaid referral program to maintain long-term patient wellness.
Substance Abuse Case Manager
Caring Communities/Arches
09.1996 - 08.1999
- Administered residential treatment center for adolescents with addiction and abuse pathology.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Education
Master's - Education
Graduate American Inter-Continental University
Buckhead, GA2002
Bachelor’s Degree - Sociology
Graduate University Of Missouri
St. Louis, MO1999
Skills
- Nonprofit Management
- Quality Assurance
- Community Engagement
- Healthcare
- LEADS Certified
- Presentations
- Fiscal Management
- Community Outreach
- Project Management/Program Leadership
- Development Disabilities/ADA
- Workforce Development
- Full Cycle Recruiting/Onboarding
- Court Hearings
- Client Supervision
- Compliance Monitoring
- Crisis Intervention
- Juvenile Justice System
Affiliations
- Dutchtown CID Board of Directors
- Dutchtown Organization Committee
- Devi's Extended Care, LLC Board Member
- DeNay's Fitness, Small Business Owner
Accomplishments
- Organized the area of the Driver's permit system. I also designed a new mechanism.
- Ensured students passed the Driver's permit test within three months (Received a Performance Award).
- Successfully organized a college graduation for over 200 students.
- Restored relationships with funders within three months.
- Commencement of ceremony, over 400 in attendance.
- Promoted three times during my tenure with Job Corps programs.
- Received several top performance awards (Placement & Retention).
Timeline
Pretrial Officer
Office Of Statewide Pretrial Services
03.2023 - Current
Deputy Juvenile Officer
Saint Louis County Family Courts
06.2022 - 03.2023
Site Director
Employment Connection/Cure Violence Program
08.2020 - 01.2022
Director of Residential
ALM Center
01.2020 - 06.2020
(PRN) Mental Health Clinician
Chestnut Health System
04.2019 - Current
Regional Director
Preferred Family Healthcare Inc.
12.2018 - 08.2019
Director of Career Development
Vatterott College
10.2017 - 11.2018
Career Transition Manager
St. Louis Job Corps
11.2006 - 09.2017
Manager of Career Development
St. Louis Job Corps
11.2006 - 08.2014
Program Coordinator
Saint Louis Job Corps
11.2006 - 01.2008
Residential Youth Advisor
Epworth Children and Family Services
08.2006 - 05.2015
Crisis Intervention Manager
Better Family Life Inc
06.2001 - 11.2006
Part Time Live-in Program Coordinator
Presbyterian Children Services
03.2001 - 03.2003
Medical Case Manager
Saint Mary Hospital
10.1999 - 11.2001
Substance Abuse Case Manager
Caring Communities/Arches
09.1996 - 08.1999
Master's - Education
Graduate American Inter-Continental University
Bachelor’s Degree - Sociology
Graduate University Of Missouri
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