Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Dene' Morris

Queens

Summary

A self-motivated team player with the ability to empower others. A strong believer in promoting self-advocacy, learning experiences and contributing to finding resources and resolutions.

Overview

7
7
years of professional experience

Work History

Clinical Support Service Assistant/Certified Patient Access Representative

Northwell Health
Manhasset
10.2022 - Current

- Accessing patient charts for demographical and insurance updates. Ensuring medical and financial consent forms are signed and updated. Printing charts and placing them in the correct section.
- Clearing discharged patients' paper and electronic charts. Sorting medical paperwork for scanning and faxing into electronic database.
- Answering telephone calls, warm transfers to appropriate clinical teams and providing updates to clinical staff and family members.
- Coordinated care with clinical team to ensure patients are appropriately admitted or discharged.

-Assisted medical staff with patient inquiries and support services.

-Maintained accurate patient records and ensured documentation compliance.

Access Care Coordinator

Jewish Association Serving the Aging/CareMax
Brooklyn
03.2022 - 09.2022

- Providing coordinated Care with onsite PCP, MA and Medicare/Medicaid enrollment representative.
- Assessing patients' social determinants of health and providing necessary referrals.
- Teach community adjustment, wellness and self-management skills.
- Booking appointments, verifying eligibility through Availity, booking transportation through Lyft and Uber Health and assessment tracking.

Direct Support Professional

19th Road, YAI - Supervised IRA
Queens
12.2018 - 04.2021

- Participate as an equal part of the team, along with the people that we support in their home to create meaningful lives.
- Providing support to participate fully in their communities through community inclusion.
- Implement individual’s daily valued outcome.
- Ensuring the safety of each individual and staff.
- Document and administer prescribed medications.

Education

Bachelor of Science - Social Work

Medgar Evers College
Brooklyn, NY
05-2020

Skills

-Skilled in client information gathering
-Ability to engage in case advocacy
-Capacity to counsel, problem solve and engage in conflict resolution with clients
-Knowledgeable in assessing, service planning, implementing, monitoring and evaluating
-Capacity to apply strengths based approach, motivational interviewing and cognitive behavioral therapy
-Skilled in integrated healthcare coordination
-Proficient with Microsoft Office, Outlook, Google Meets/Teams, AWARDS, PROMIS, CARES, Foothold, NextGen5 (EHR/EMR), Invision, Sunrise and EPIC CPR/First Aid/AED certified
-Strong organizational and communication skills
-Enjoy contributing to a team effort and creating a good work environment

Affiliations

  • EAC Health Home Care Coordination
    09/2021 - 12/2021
  • Social Work Intern/P.S. 373 Brooklyn Transition Center
    01/2020 - 05/2020
  • Social Work Intern/Case Aide HANAC, Child and Family Counseling
    09/2019 - 12/2019
  • Peer Bridger/Baltic Street, Adult Home Initiative
    04/2019 - 09/2019

Timeline

Clinical Support Service Assistant/Certified Patient Access Representative

Northwell Health
10.2022 - Current

Access Care Coordinator

Jewish Association Serving the Aging/CareMax
03.2022 - 09.2022

Direct Support Professional

19th Road, YAI - Supervised IRA
12.2018 - 04.2021

Bachelor of Science - Social Work

Medgar Evers College
Dene' Morris