Deneca Hamilton
La Vergne
Summary
Motivated professional with foundational knowledge in IT systems, hardware troubleshooting, and software configuration. Demonstrated capability in supporting deployment, maintenance, and upgrades of computer systems and software. Technical proficiency enhanced through academic coursework, personal projects, and IT certifications. Committed to contributing to organizational success in roles such as Information Systems Operations Analyst 1 or Deployment Technician.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Davidson County Sheriff's Office
Nashville
11.2024 - Current
- Enforced laws and maintained public safety in designated areas.
- Maintained accurate logs of all security related activities.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Performed first aid and CPR when necessary during emergency situations.
Stylist
Sport Clips
Smyrna
07.2020 - 08.2025
- Closely monitored customer satisfaction while completing each service, resulting in a 100% customer satisfaction rate.
- Maintained a positive working relationship with fellow staff members and management.
- Identified the needs of customers promptly and efficiently.
Correctional Officer
Corecivic Inc.
Nashville
08.2018 - 04.2019
- Provided supervisors with oral and written reports of work performed by inmates, inmate disturbances, and rule violations.
- Maintained clear and open communications with facility areas to support safe operations.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT07-2028
License of Cosmetology - Cosmetology
Empire Beauty School
Brentwood, TN01.2020
Skills
- Problem analysis
- User support
- IT documentation
- Effective communication
- Attention to detail
- Software installation
- Software diagnosis
- Incident response
- Customer service
- Help desk support
- Hardware installation
Certification
- CompTIA A+ (in progress)
Timeline
Deputy Sheriff
Davidson County Sheriff's Office
11.2024 - Current
Stylist
Sport Clips
07.2020 - 08.2025
Correctional Officer
Corecivic Inc.
08.2018 - 04.2019
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
License of Cosmetology - Cosmetology
Empire Beauty School