Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk
Home Depot
remote, NC
01.2020 - 06.2021
Entered data into inventory management systems to maintain accurate inventory records.
Reviewed and verified incoming shipments for discrepancies to ensure accurate inventory levels.
Organized product information for online catalog updates to enhance user experience.
Maintained filing systems for documents and records to ensure accessibility.
Reimbursement Specialist
CareCentrix
Remote, NC
01.2022 - 01.2025
- Reviewed and processed insurance claims for accuracy and compliance with payer guidelines, facilitating timely reimbursements.
Resolved denied and delayed claims by investigating root causes and appealing with proper documentation.
Ensured compliance with applicable laws and regulations in processing reimbursement requests, minimizing risk of claim denials.
Applied legal knowledge to interpret complex healthcare policies and contracts, ensured compliance with Medicare, Medicaid, and private insurer rules and regulations, and maintained detailed records of all reimbursement activities and patient account updates.
Maintained a database of all reimbursements, payments, and other transactions.