Denetria Crawford
Birmingham,AL
Summary
Dynamic and results-oriented professional with a proven track record in housekeeping and customer service, honed at Marriot Hotel and FedEx. Excelled in creating sanitary environments and delivering products on time, showcasing strong cleaning, organizing abilities, and teamwork. Fostered positive customer relationships, leading to increased repeat business. Demonstrated leadership as an Assistant Manager at Nice Guy Valet, enhancing store operations and team cohesion.
Overview
4
4
years of professional experience
Work History
Housekeeper
Marriot Hotel
Birmingham, AL
05.2024 - 09.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Sales Associate
City Gear Clothing Store
Birmingham, AL
05.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Security Guard
SEI
Birmingham, AL
02.2024 - 05.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Server/ Bartender
HMSHost
Birmingham, AL
08.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associates
CVS Pharmacy
Birmingham, AL
04.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Assistant Manager
Nice Guy Valet
Birmingham, AL
01.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Overnight Stocker
Home Depot
Birmingham, AL
02.2023 - 07.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Driver
FedEx
Birmingham, AL
04.2020 - 02.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
GED -
Jefferson State Community College
Birmingham, AL03.2007
Skills
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Timeline
Housekeeper
Marriot Hotel
05.2024 - 09.2024
Sales Associate
City Gear Clothing Store
05.2024 - 06.2024
Security Guard
SEI
02.2024 - 05.2024
Server/ Bartender
HMSHost
08.2023 - 01.2024
Sales Associates
CVS Pharmacy
04.2023 - 11.2023
Overnight Stocker
Home Depot
02.2023 - 07.2023
Assistant Manager
Nice Guy Valet
01.2023 - 11.2023
Driver
FedEx
04.2020 - 02.2023
GED -
Jefferson State Community College