Denez Haley Jr
Greater Seattle Area,WA
Summary
Reliable and adaptable professional with hands-on experience in installation, customer service, and technical support. Proven ability to manage projects independently, operate a wide range of tools, and deliver high-quality results in fast-paced environments. Known for strong work ethic, problem-solving, and quickly learning new skills with minimal supervision.
Overview
1
1
Certification
Work History
Installer (Closet & Home Systems)
Closets by Design
01.2025 - Current
- Managed full-cycle installation projects including planning, material verification, demolition, construction, and final inspection
- Interpreted design drawings to accurately install custom closets, storage systems, and home solutions
- Operated a wide range of tools including miter saws, table saws, jigsaws, drills, nail guns, and oscillating tools
- Loaded, organized, and transported materials to job sites, ensuring all components were accounted for
- Worked extended hours as needed to complete projects, often remaining on-site until job completion
- Completed independent installation jobs, taking full responsibility for execution and customer interaction
- Served as primary point of contact for customers, conducting walkthroughs, answering questions, and managing expectations
- Handled on-site problem-solving, including design adjustments and installation challenges without direct supervision
- Collected payments and obtained final customer approval upon project completion
- Adapted quickly in a minimally supervised environment, developing skills through hands-on experience
Technology Intern
Amazon
09.2024 - 05.2025
- Provided technical support for 100+ end users, troubleshooting hardware and software issues
- Managed service tickets using ServiceNow, ensuring timely resolution and minimal downtime
- Collaborated with teams to implement systems and improve operational efficiency
- Recognized for reliability, problem-solving, and performance under pressure
Security Guard
Allied Universal
02.2021 - 12.2023
- Monitored surveillance systems and secured access points to maintain safety
- Responded to incidents and coordinated with emergency services when needed
- Conducted patrols and enforced safety protocols
- Trained new personnel on procedures and incident reporting
- Documented incidents and maintained detailed reports
Education
Vocational - Information Technology
Seattle Central College
Skills
- Installation & Construction
- Power Tool Operation
- Technical Troubleshooting
- Customer Service & Communication
- Inventory & Job Site Management
- Problem Solving
- Time Management
- Safety Awareness
- Team Collaboration
- Technical: ServiceNow, Windows OS, Hardware Repair, Microsoft Office 365
- Tools: Miter Saw, Table Saw, Jigsaw, Drill Systems, Nail Guns, Measurement & Leveling Tools
- Safety & Operations: Emergency Response, Incident Reporting, Job Site Safety, Physical Labor
- Positive attitude
Certification
- Year Up United – IT Support Track
- CompTIA A+ (In Progress)
- CPR / First Aid
Quote
Fall seven times; stand up eight.
Japanese proverb
Languages
English
Timeline
Installer (Closet & Home Systems)
Closets by Design
01.2025 - Current
Technology Intern
Amazon
09.2024 - 05.2025
Security Guard
Allied Universal
02.2021 - 12.2023
Vocational - Information Technology
Seattle Central College