Denice Ferraina

• FNS Manager at Zephyrhills.
• Provide direction, encouragement, and leadership to employees
• Complete documents and uphold compliance requirements by the County and State for reimbursement for the state funded programs
• Inventory control
• Managed daily food production processes to ensure high-quality meals for students and staff.
• Place orders/Take in deliveries
• Experience with multiple computer programs(Word and Excel , Newton,Edison.)
• Fluent in running a POS.
• Make deposits daily.
• Provide customer service and answer quest questions from parents, teacher, and administrators
• Ensure safety of staff and student during a lock down or emergency situation . Multiple safety training:ceu's provided by DSBPC.
• Serve Safe Certification.
• Resolved kitchen workflow issues, improving service consistency and staff accountability.
• Supervised cafeteria operations, ensuring compliance with USDA meal guidelines and district nutrition standards.
• Trained and scheduled food service staff, promoting consistent service and safe food handling practices.
• Monitored inventory levels, ordered supplies, and reduced waste through accurate portion control.
• Enforced sanitation procedures, maintaining clean food preparation and serving areas.
• Reviewed menus and production records to support nutrition compliance and accurate documentation
• Led a team of kitchen staff to achieve efficient workflow and maintain high standards of cleanliness.
• Managed food inventory efficiently, reducing waste and maintaining optimal stock levels.
• Enhanced customer satisfaction by ensuring timely meal preparation and delivery.
• Evaluated employee performance regularly, providing constructive feedback for ongoing improvement efforts.
• Increased overall efficiency through effective scheduling and allocation of tasks among kitchen staff members.
• Planned nutritious meal options for individuals with various health needs and conditions.

Supported manager by delivering comprehensive backup and assistance during critical tasks.

Executed daily opening and closing procedures within the system.

Processed daily bank deposits, verifying amounts and ensuring compliance with financial protocols.

Facilitated accurate completion of production records to ensure compliance and operational efficiency.

Conducted comprehensive training sessions to equip employees with necessary job skills.

Oversaw inventory management processes to ensure optimal stock levels.

Monitored and enforced HACCP protocol, focusing on critical control points.

Coordinated logistics for ordering and receiving deliveries, maintaining inventory accuracy and efficiency.

• Assisted in meal preparation and service for diverse student populations.
• Ensured compliance with food safety regulations and nutritional guidelines.
• Collaborated with kitchen staff to streamline food production processes.
• Supported menu planning by integrating seasonal ingredients and student preferences.
• Contributed to positive dining experiences by providing exceptional customer service when interacting with patients, staff, and visitors.
• Streamlined workflow efficiency by multitasking various responsibilities such as dishwashing, tray assembly, and restocking supplies as needed.
• Enhanced food safety by maintaining a clean and organized kitchen, adhering to sanitation regulations.
• Strengthened compliance with regulatory guidelines through regular attendance at mandatory training sessions related to food safety standards.
• Ensured timely service through efficient preparation of meals while adhering to strict schedules.
• Collaborated with healthcare professionals to address specific dietary concerns and requirements for individual patients.

• Executed regular inventory counts to uphold accurate stock levels and mitigate discrepancies.
• Utilized warehouse management systems to track inventory movements and maintain data integrity.
• Collaborated with team members to streamline inventory processes and reduce errors.
• Assisted in training new staff on inventory procedures and safety protocols.
• Identified and resolved discrepancies through thorough investigation and documentation.
• Effectively communicated findings from cycle counts to relevant departments for quick resolution of discrepancies or issues identified during the process.
• Conducted thorough physical inventories annually, collaborating with team members to minimize disruptions in warehouse operations.
• Improved inventory accuracy by consistently performing cycle counts and reconciling discrepancies.