Denice Small

• Oversaw team of security officers and managed scheduling and performance evaluations.
• Recorded incident reports with detailed accounts of occurrences.
• Removed unauthorized persons from facility grounds.
• Managed and trained a team of security personnel for optimal performance in maintaining site safety.
• Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
• Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
• Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
• Wrote and submitted daily reports on security team operations.

• Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
• Provided excellent customer service by responding promptly to customer inquiries.
• Drove around riders to their destinations.

• Issued visitor passes and monitored visitors while they are onsite.
• Inspected premises for fire hazards, unlocked doors, broken windows, and other potential security risks.
• Patrolled assigned areas to detect suspicious activity and unauthorized persons.

• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Adhered to post orders while maintaining a visible presence around the property.
• Checked for safety hazards and took corrective action when necessary.

• Created and maintained incident reports detailing any breaches of safety or security protocols.
• Conducted regular meetings with team members to discuss performance goals and objectives.
• Scheduled staff shifts according to operational needs while adhering to budgetary constraints.
• Responded quickly and effectively to emergency situations, providing clear direction to subordinates during crisis management scenarios.
• Assisted in the investigation of incidents involving theft or other criminal activity.
• Enforced rules pertaining to visitor access rights on premises.
• Supervised shift personnel, ensuring all duties were carried out in accordance with company policies and procedures.
• Monitored and reported suspicious activities to the appropriate authorities.
• Performed emergency response tasks such as lock-downs, evacuations, and crowd control.
• Investigated complaints from customers regarding safety concerns or violations.
• Managed security staff schedules for shifts, minimizing overtime costs.
• Coordinated with law enforcement and emergency responders during security incidents.

Reported any changes in a patient's condition immediately to the nurse on duty.

• Observed patients' conditions by noting physical appearance, mental attitude, eating habits and overall behavior.
• Transported patients between rooms, departments or other areas of the hospital using wheelchairs or stretchers.
• Checked supplies regularly to ensure adequate stock levels were maintained in all patient areas.
• Replenished supplies such as linens, towels and toiletries in all patient units.
• Changed bed linens, made beds, cleaned bathrooms and emptied wastebaskets.
• Assisted in the preparation of meals for patients including cutting food into small pieces, serving meals and providing special diets as needed.
• Prepared trays for meal delivery by selecting menu items according to dietary requirements.
• Provided assistance to nursing staff by helping with patient care activities such as bathing, feeding, dressing and grooming.