Denice Thompson
Troy,OH
Summary
Committed expert in training material development, facilitation techniques, and communication strategies. Demonstrates proficiency in needs assessment and team collaboration enhancement, fostering effective customer relationship management.
Overview
16
16
years of professional experience
Work History
Thompson's Cleaning
Allen & Denice Thompson
Tipp City, Ohio
02.2007 - 10.2022
- Developed training materials for diverse learning styles and skill levels.
- Facilitated workshops on effective communication and teamwork strategies.
- Conducted assessments to identify training needs within the organization.
Education
Ergonomics
Ohio State
Columbus, OH01-2003
Environmental, Health & Safety Engineer
Sinclair
Dayton, OhioSkills
- Training material development
- Facilitation techniques
- Need assessment
- Communication strategies
- Team collaboration
- Customer relationship management
- Workshop organization
- Problem solving
- Skills evaluation
- Customer service
- Communication
- Time management
- Supervision and leadership
- Good Telephone Etiquette
Timeline
Thompson's Cleaning
Allen & Denice Thompson
02.2007 - 10.2022
Ergonomics
Ohio State
Environmental, Health & Safety Engineer
Sinclair