Denika Phillips
Carmel,IN
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
10
10
years of professional experience
Work History
Distribution Volunteer
Eastern Star Church
06.2023 - Current
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
Executive Business Administrator
D & C Properties
10.2015 - 12.2021
- Streamlined administrative processes by implementing new software tools and efficient procedures.
- Achieved increased productivity through effective delegation, task prioritization, and resource allocation.
- Enhanced team collaboration by organizing regular meetings, establishing clear communication channels, and promoting a positive work environment.
- Managed complex projects for successful completion within deadlines and budgets, ensuring client satisfaction.
- Boosted company revenue by identifying growth opportunities and implementing strategic business initiatives.
- Implemented cost-control measures to reduce overhead expenses without compromising service quality or employee satisfaction.
- Oversaw financial management functions, including budgeting, forecasting, cash flow analysis, and expense tracking to ensure fiscal responsibility across all departments.
- Spearheaded change management initiatives that resulted in improved organizational structures, streamlined processes, and enhanced employee engagement levels.
Recruiter
Experis Technology Group
04.2022 - 05.2023
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
Food Bank
11.2017 - 02.2018
- Collaborate with local organizations and agencies to coordinate meal deliveries and maximize resources efficiently
- Respond promptly to any urgent situations that arose during shifts or deliveries
- Assist with loading and unloading vehicles with food items while maintaining appropriate social distancing guidelines
- Utilized knowledge of community resources to refer clients to appropriate source.
OUTREACH EXECUTIVE
Kforce
05.2014 - 10.2015
- Filled key vacancies with qualified candidates.
- Diversified approaches to capitalize on market changes and reach desired applicants
- Drafted job descriptions and criteria for new positions.
- Provided consultative advice to candidates regarding hiring, selection and training
- Analyzed current recruitment trends and best practices to create effective strategies for sourcing top talent
- Coordinated with managers to set up interviews with prospective employees
- Oversaw day-to-day home operations in compliance with regulations and standards
- Participated in recruiting, training, and supervising direct care staff for home
- Monitored and managed budget for the house and staff, ensuring budget goals were met
- Handled payroll duties such as calculating salaries, issuing payments and processing taxes accurately and timely
- Utilized time-management techniques to prioritize tasks efficiently without sacrificing quality or accuracy
- Exhibited expertise in troubleshooting minor maintenance issues to minimize cost of repairs
- Organized special events such as parties or meetings according to family needs
- Coordinated travel arrangements for family including flights, accommodations, transportation
- Negotiated contract terms with customers and stakeholders and closed agreements to increase revenue., Monitored and reported on key performance indicators to ensure efficient operations
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits
- Cultivated strong client relationships through proactive communication and problem-solving
- Negotiated contracts with clients to maximize revenue potential.
Education
Bachelor Of Science (B.S - Organizational Leadership
Indiana Tech
A.S - Criminal Justice
Indiana Tech
Skills
- Active Listening
- Excellent Communication
- Team Leadership
- Account Management
- Sales
- Prospecting
- Relationship Building
- Community Organization
- Computer Skills
- Fundraising
- Operations Support
- Community Engagement
- Event Setup
- Fundraising expertise
- Event Planning
- Community Service
- Community Outreach
- Resource Coordination
- Donor Solicitation and Fundraising
- Public Speaking
- Disability Awareness
- Fundraising Events
- Budgeting and finance
- Professional Appearance
Timeline
Distribution Volunteer
Eastern Star Church
06.2023 - Current
Recruiter
Experis Technology Group
04.2022 - 05.2023
Food Bank
11.2017 - 02.2018
Executive Business Administrator
D & C Properties
10.2015 - 12.2021
OUTREACH EXECUTIVE
Kforce
05.2014 - 10.2015
Bachelor Of Science (B.S - Organizational Leadership
Indiana Tech
A.S - Criminal Justice
Indiana Tech