DENILSON ABILES MEDRANO
Herndon,VA
Summary
Dedicated individual with a positive drive to help others looking for a position where I can showcase my skills and contribute to the growth of an organization.
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Overview
6
6
years of professional experience
Work History
HVAC Technician
Marco & Son Heating and Air Conditioning
Herndon, VA
04.2024 - Current
HVAC Installer
X&M Heating and Air
Aldie, VA
01.2022 - 12.2023
BILINGUAL CALL REPRESENTATIVE
MVM INC
Ashburn, VA
11.2021 - 12.2022
- Resolve customer problems and provide a solution.
- Ensure a safe work environment by following protocols.
- Keep track of data and calls with Excel and 3CX.
HVAC INSTALLER/TECHNICIAN HELPER
A&A HEATING AND AIR CONDITIONING
Leesburg, VA
06.2019 - 04.2021
- Ensure a safe and organized workspace in customers' homes.
- Service, install, and uninstall HVAC systems.
- Focused on good time management and communication skills.
- Conducted system diagnostics and troubleshooting to identify issues and implement effective solutions.
- Collaborated with team members to improve installation processes, enhancing overall workflow efficiency.
- Maintained accurate records of installations, repairs, and maintenance services for client reference.
- Ensured compliance with local codes and regulations during all installation projects.
- Assisted in the selection of appropriate HVAC equipment based on client needs and specifications.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Developed preventative maintenance schedules to extend system lifespan and reduce emergency repairs.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages, and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed components to improve HVAC system performance.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Worked overtime, holidays and weekends to accommodate company needs.
Education
High School Diploma -
Herndon High School
Herndon, VA06.2019
Skills
- Fluent in Spanish and English
- Mechanical knowledge
- Customer Service
- Knowledgeable in Excel and Microsoft Office 365
- Problem Solving
Timeline
HVAC Technician
Marco & Son Heating and Air Conditioning
04.2024 - Current
HVAC Installer
X&M Heating and Air
01.2022 - 12.2023
BILINGUAL CALL REPRESENTATIVE
MVM INC
11.2021 - 12.2022
HVAC INSTALLER/TECHNICIAN HELPER
A&A HEATING AND AIR CONDITIONING
06.2019 - 04.2021
High School Diploma -
Herndon High School